Customer Support Specialist

Revenue targets at Dollar Tree are public, ambitious, and yours to own the moment you take this mid-level Customer Support Specialist role. Take stock: $63,000 - $88,000, internship, 3 years of Freshdesk, and a mid-level title that grows teeth as you prove yourself.

• Field objections on price the way a mid-level pro does it
• Partner with Freshdesk specialists to align content with demand-generation goals
• Own the funnel from first click to closed-won, top to bottom
• Own the post-sale check-in that turns clients into references
• Sit in on demos and tighten the script after every loss
• Run experiments on sales marketing messaging and keep only what converts
• Qualify hard, so the mid-level team only chases real money

• Written communication clear enough to survive a forwarded email chain
• Familiarity with Dollar Tree-scale workflows, or the appetite to reach them
• The reliability that lets a manager stop checking in
• 3+ years building trust the slow, unglamorous way
• A communication style that translates jargon back into plain English
• Strong multitasking ability without sacrificing quality

At the heart of Dollar Tree is a wildly-collaborative belief that great sales marketing software should feel effortless. Honest feedback is a gift here, and we try to wrap it kindly before we hand it over.

In return for your Customer Onboarding expertise, you'll earn $63,000 - $88,000 along with 401(k) matching and flexible remote options.

We updated this posting recently and are still actively accepting candidates.