Admissions Sales Trainer

ADMISSIONS SALES TRAINER# ADMISSIONS SALES TRAINER Orem UT - Orem, UT 84058## Overview Level Experienced Position  Type Full Time Education Level4 Year Degree Category Admissions ## Description
** The Purpose of Your Role
** The Admissions Sales Trainer develops the sales skills, confidence, and performance of Admissions and Clinical Outreach Specialists through structured onboarding, ongoing training, and individualized coaching. This role equips specialists to build rapport, communicate the value of our specialized programming, address concerns, confidently ask for the admission when appropriate, and develop strong referral relationships.
** This position requires extensive sales training experience and a demonstrated ability to improve individual and team performance.
** The trainer uses Salesforce, performance scorecards, call audits, and coaching observations to identify skill gaps, deliver targeted development, and measure improvement. Working closely with leadership, this role strengthens sales execution, supports conversion and referral growth, and reinforces consistent adherence to Company processes.

This position requires approximately
** 50% travel
** to support in-person training, coaching, and performance development across teams and locations.
** Key Performance Indicators and Reporting
*** New specialists complete onboarding and demonstrate required sales skills, program knowledge, and process proficiency within established time frames.
* Training and coaching produce measurable progress toward agreed goals for call quality, prospect engagement, follow-up effectiveness, conversion, and referral development.
* Required call audits, training observations, individual coaching sessions, and skills assessments are completed and documented according to department standards.
* Identified performance gaps have documented coaching plans, clear action steps, and timely follow-up to evaluate improvement.
* Specialists demonstrate consistent application of approved messaging, admissions protocols, documentation requirements, and referral-development practices.
* Training materials, coaching records, performance scorecards, and development plans remain accurate, current, and accessible.
* Weekly performance updates are provided to Admissions and Clinical Outreach leadership, highlighting trends, progress toward KPIs, training effectiveness, and recommended actions.
* Specialists demonstrate readiness to progress through established performance levels, with assessments and recommendations reviewed in partnership with leadership.

Upon achieving these key performance indicators, your supervisor will meet with you to review progress and collaborate on establishing new performance goals that reflect continued growth and excellence.
** Core Competencies
*** Demonstrate advanced knowledge of consultative selling, discovery, rapport building, objection handling, follow-up, closing, and referral relationship development.
* Demonstrate the ability to translate sales techniques into practical training, role-playing exercises, coaching tools, and repeatable behaviors.
* Demonstrate strong facilitation and coaching skills, including the ability to provide clear, actionable feedback to specialists with varying levels of experience.
* Demonstrate the ability to use Salesforce, scorecards, call audits, and performance data to identify skill gaps and evaluate training effectiveness.
* Demonstrate clear communication, confidentiality, accountability, organization, and follow-through in a fast-moving national organization.
* Demonstrate professional collaboration with leadership and cross-functional partners while maintaining clear ownership of training, coaching, and operational responsibilities.
* Demonstrate sound judgment when addressing performance concerns and escalating clinical, compliance, or process issues to the appropriate owner.
** Core Responsibilities — These duties may vary depending on job assignments and Company needs.
**** Training and Development
*** Develop, deliver, and continuously improve onboarding and ongoing sales training for new and existing Admissions and Clinical Outreach Specialists.
* Create and maintain training materials, sales playbooks, conversation guides, role-playing exercises, and skills assessments that support consistent execution.
* Adapt training to individual experience levels, learning needs, performance gaps, and changes in Company programs or processes.
** Sales Communication and Conversion Training
*** Train…