Body Shop Administrative Support

Job description

This administrative position provides primary administrative support for the Body Shop Director and department. Successful candidates must have excellent communication skills, accounting knowledge and a focus on customer satisfaction.

Job Responsibilities:

• Screen and route written, electronic mail and telephone calls, both internal & external
• Set appointments, open repair orders, write purchase orders for vendors, assist estimators with managing repair orders
• Create and manage files in our (CCC) estimating system
• Update customers throughout the repair process
• Responsible for Accounts Receivables for the department and admin support to accounting for Accounts Payable
• Answer multiple phone lines in a courteous and professional manner
• Greet customers as they enter the collision center
• Data entry
• Assist with other administrative duties as needed

• Strong verbal and communication skills
• Bilingual English/Spanish preferred but not required
• Valid drivers license with clean record.
• Knowledge in MS Office Applications (Word, Excel, Outlook)
• Attention to detail
• CDK and prior dealership experience preferred
• Excellent phone etiquette and customer service skills
• Professional appearance
• Friendly and courtesy disposition

Experience in a dealership environment or Collision Center helpful but not mandatory

We offer great benefits including medical, dental and life insurance. Paid vacations up to 5 weeks. 401k with employer matching funds. Sick leave and Holiday pay.

We are 4th generation family owned and operated with 25+ year employees in every department. Not many businesses can say that. Come and join our family!

We are an EOE and a drug free workplace.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Orlando, FL 32809:
  Relocate before starting work (Required)

Work Location:

In person