Franchise Development Specialist

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1 week ago—Be among the first 25 applicants.

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

The Franchise Administrative Specialist is responsible for managing the full lifecycle of franchise documentation and ensuring compliance with franchising standards, agreements, and regulatory requirements. This role primarily supports the Director of Franchise Sales by ensuring all franchise agreements, documentation, and development processes are accurate, complete, and executed on schedule.

The Franchise Administrative Specialist works closely with Franchise Sales, Operations, Finance, and external legal counsel to coordinate, track, and maintain records throughout the franchise development and ownership lifecycle. The ideal candidate has strong documentation management skills, experience working with legal agreements, and exceptional attention to detail.

This role functions as the central administrative hub for franchise documents, ensuring information accuracy, timely execution, and secure storage. The position also handles communication with franchisees related to documentation requirements, compliance timelines, system updates, and status follow‑ups, and supports cross‑departmental communication, data reporting, territory mapping, and process coordination.

This is a full‑time, in‑person role based in Orlando. Standard business hours apply, with occasional flexibility required for priority deadlines or special events (e.g., Discovery Days).

• Prepare, route, track, and file franchise agreements and related documentation.
• Review agreements for accuracy, required signatures, fees and attachments.
• Maintain secure, version‑controlled records of all executed documents.
• Coordinate with external counsel and internal contacts regarding clarifications, revisions and execution requirements.
• Maintain accurate franchise and location records in CRM and shared data systems.
• Conduct periodic compliance audits to ensure certificates, agreements and documentation are current.
• Monitor contract timelines and renewal triggers; notify stakeholders of deadlines and required actions.
• Support ownership transfers, territory mapping, renewals and new franchisee onboarding workflows.
• Create and update territory documentation using mapping tools.
• Track prospective franchise candidates through the pipeline to ensure timely progress and accurate recordkeeping.
• Facilitate communication among relevant departments.
• Prepare and distribute system‑wide communications, including procedural updates and reminders.
• Support Discovery Days and the onboarding process.
• Maintain franchise system scorecards, dashboards and development pipeline reporting; consolidate data across multiple platforms.

• 3+ years of experience in a documentation‑heavy role (e.g., franchise coordination, paralegal/legal support, contract administration).
• Experience working with legal documents, structured templates or regulated agreements.
• Proficiency in CRM software and Microsoft Office Suite, especially Excel.
• Experience in franchising, hospitality, real‑estate development, legal administration or multi‑unit service businesses preferred.
• Experience coordinating across multiple departments and/or external counsel preferred.

• Ability to read and interpret contract language and identify required details or discrepancies.
• Strong written and verbal communication skills.
• Strong organizational skills, documentation discipline and attention to detail.
• Ability to manage multiple deadlines and work independently.

• Primarily office‑based with prolonged periods of sitting and computer work.
• Must be able to lift up to 25 pounds occasionally.
• Occasional walking, standing, bending and reaching during routine office activities.
• Ability to communicate clearly in person, by phone and in writing.

• Mid‑Senior level

• Full‑time

• Administrative

• Food and Beverage Services

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