HOA Processing Coordinator - in Orlando

HOA Processing Coordinator - Hiring Immediately in Orlando!

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One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that.

The HOA Processing Coordinator is responsible for the submittal of required HOA docs to the customer and/or directly to their HOA. This position requires strong time management skills, accurate data entry skills, and the ability to nurture effective relationships with both internal and external customers. The role will be within a fast-paced, team-oriented environment.

• Review sales contracts for HOA required status and input data into CRM with high accuracy
• Work within processing team to send out initial HOA packets at time of job processing.
• Work directly with Sales Reps, Customers, and at times directly with the HOA on contract addenda and other required paperwork items to ensure we have all the needed information to approve a sale
• Manage HOA specific email inbox and respond in a timely manner
• Weekly follow-ups on all HOA open orders
• Validate and enter approval information into CRM and request modifications based on approvals/denials with the EDCs in the form of a change order.
• Proactively monitor various reports and actions upon when needed until resolution
• Process change orders, proactively track progress along pipeline and contact Sales and customers until completed
• Collaborate with the Quoting and Ordering teams on approvals or clarifications needed by customers or their HOA in order to obtain approvals.
• This role will also encompass other administrative duties within branch operations as assigned, to support the overall efficiency and effectiveness of the team.

• High school Diploma or GED required
• 2+ years industry experience or similar
• Data entry
• Admin experience

• Proficiency in Microsoft Office
• Expertise in CRMs; MS Dynamics experience a plus
• Customer-centric mindset

#INDEM

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seniority level:
Not Applicable

Employment type:

Full-time

Job function:
Other

Industries:
Transportation, Logistics, Supply Chain and Storage