Coordinator, Global Events & Ticketing

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The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Provide comprehensive project management, administrative support, and oversight of ticketing operations for USTA Major Events. Ensure ticketing systems, sales tracking, reporting, and customer service processes are accurate and consistent across the portfolio. Support the Business lane in revenue planning and collaborate with Facility, Services, and Engagement leads to integrate ticketing into the overall fan and participant experience. Act as the primary internal resource for ticketing logistics, while also contributing to team-wide planning, budgeting, and event coordination.

• Manage ticketing setup, sales tracking, and reporting.
• Coordinate group sales, premium seating, and hospitality packages.
• Provide cross‑lane administrative and project management support.
• Track budgets, invoices, and compliance documentation.
• Maintain master event calendar and deliverable timelines.

• Some domestic travel required for on‑site ticketing support.
• Strong organizational skills.
• Proficiency in Google Suite and project management tools.
• Excellent communication and stakeholder management skills.
• Position is Orlando office specific and designated as "hybrid/flex", meeting current USTA hybrid/flex requirements.

The expected range for the base salary for this position is 45,000 - 48,000 and is overtime eligible.

Benefits include:

• Flexibility – hybrid with flexibility approach.
• Comprehensive medical, dental, vision, and life and disability insurance; flexible spending account.
• Generous paid time off, including vacation, sick, personal, paid holidays, parental leave, paid winter recess.
• 401(k) with employer matching up to 3%, tuition reimbursement up to $5,000.
• Mental and emotional wellness resources.
• Other perks: personalized health management program, pet insurance, commuter benefits, identity theft protection, partner discounts, fun events.

Entry level

Full‑time

Administrative

Industries:
Sports and Recreation Instruction

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.