Criminal Process Technician

Starting Pay: $34,777 yearly or $35,820 yearly with 3+ years of experience

Responsible for receiving, entering, verifying, processing, and validating various documents related to criminal process. The employee will regularly be required to work weekends, evenings, holidays, or extended shifts; shifts may vary.

• At least 18 years of age.
• Must be able to comprehend and communicate fluently in verbal and written English.
• U.S. Citizen or possess a current permanent resident card.
• Clean criminal history; any arrest history will be individually evaluated.
• No illegal drug usage within the past year. Other drug usage will be evaluated on a case by case basis.
• High school diploma or general education degree (GED) required.
• Must be able to obtain FCIC/NCIC certification within six (6) months of employment.
• Ability to receive paperwork and supporting documentation, to include the following items: active warrants, court minutes, and court orders.
• Ability to confirm information/status of reports and research discrepancies and cases of mistaken identity. Perform monthly validations and/or statistical reports to ensure accuracy of records.
• Ability to process paperwork, to include recalls for inactive warrants, notification to release forms, and bond paperwork.
• Ability to enter data into and retrieve information from the appropriate database. Run queries, modify records, and flag files in databases such as FCIC/NCIC and agency Records Management System.
• Ability to receive and screen telephone calls to determine how to direct the call; answer questions or route to appropriate individuals.
• Ability to provide information and documents to courts, citizens, outside agencies, and other law enforcement personnel. Answer routine questions and assist individuals with paperwork as needed.
• Ability to perform other clerical duties as needed to include the following: photocopying, faxing, filing, typing, etc.
• Ability to maintain familiarity with procedures outside of primary assignment and within unit (i.e., judicial process, transportation/extraditions, child support) and assist these units when needed.
• Ability to act as a liaison and conduct follow-up with judges, judicial assistants, clerk of courts, or other law enforcement agencies, as needed.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions.
• Must have basic computer skills to include word processing, spreadsheet, and various database applications.
• Must have the ability to perform basic functions in Outlook and research information using the Internet.
• Must have basic mathematical skills, including the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must be detail-oriented with the ability to multi-task within established time‑limits (e.g., simultaneously handle multiple phone lines and perform data entry with minimal errors).
• Must be able to present a positive image in person and over the phone.
• Must possess good interpersonal and customer service skills with the ability to work well with others.
• Must possess basic problem‑solving abilities.
• Must have the ability to learn, understand, express, apply, and demonstrate knowledge of relevant Florida State Statutes as well as agency policies and procedures.
• Must be able to maintain confidentiality when dealing with sensitive information.

• Some positions, depending on the responsibilities, may require the candidate to successfully pass a physical or other selection processes when needed.
• Please upload a copy of your resume that is no longer than two (2) pages in length to your application.

While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel. The employee is regularly required to reach with hands and arms; talk; and hear. The employee is frequently required to sit, stand, and walk. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision and ability to adjust focus.

Work is generally performed in a standard office setting. The noise level in the work environment is usually moderate. The employee will regularly be required to work weekends, evenings, holidays, or extended shifts; shifts may vary. Depending on assignment the employee may be required to work evening, midnight and/or weekend shifts, as the unit must be manned by this position 24 hours a day, seven days a week.

Shift times may vary.