Home Health Clinical Support Specialist

Clinical Support Specialist

Acute Home Healthcare is looking for a passionate individual to join our growing 5‑star agency as a Clinical Support Specialist, helping us remain the most trusted home‑healthcare provider in Central Florida.

• Review cases for wound updates.
• Enter all updates and notes in the Kan Time database.
• Enter authorizations and schedules in the system.
• Obtain re‑authorizations for additional home‑care services.
• Follow up on requests from the PCP for services.
• Contact and receive authorizations from insurance companies.
• Contact clinicians (PTs, OTs, STs) to schedule services.
• Request home‑health orders from PCPs, hospitals, and specialists.
• Review charts for procedural accuracy and efficiency.
• Receive and forward faxes to the correct departments.
• Confirm patients’ PCPs.
• Assist patients with any questions, comments, or concerns.
• Develop good working relationships with PCP staff and insurance companies.

• Working knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Outstanding customer‑service skills.
• Doctor office administrative experience (minimum 2–3 years).
• Level 2 background screening.
• Preferred: 1 year insurance authorization/verification experience.
• Preferred: 1 year clinical office experience.

• Generous amount of PTO.
• Paid holidays.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.
• 401(k) plan.
• …and more.

• Job type:
  Full‑time
• Entry level
• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Work location:
  
  In‑person

For any questions or additional information, please contact Ashley via email or phone.

Office: 321‑594‑5656 x661 |

COME JOIN OUR TEAM!!!