Development Coordinator

Description

The Development Coordinator keeps Pet Alliance’s fundraising running accurately and on time. The role owns gift processing, acknowledgements, and donor data in the CRM; manages the day-to-day of the Shelter Stars monthly giving program; creates graphics for events and donor materials; and supports annual giving and the two signature events. It is the department’s first point of contact for many donors, so accuracy, warmth, and follow-through matter.

The responsibilities listed are not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties that are required of the position. Responsibilities, tasks, duties, and activities may change, or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage vendor registrations, city permitting, and sponsor benefit tracking for Paws in the Park, Pet Alliance’s signature community event drawing thousands of attendees each year to Lake Eola Park
• Update in a timely manner the Paws in the Park event page with current vendors, sponsors, and accurate event information. Accurately track fundraising goal progress in internal documents and on the website
• Enter event gifts and sponsor ships in the CRM, and send event acknowledgments
• Prepare event marketing materials, design swag, order merch, and coordinate closely with vendors
• Work closely with the Paws in the Park committee consisting of board members and community supporters
• Execute with extreme attention to detail event-day duties as assigned. Own the day’s run of show, logistics, and serve as the primary Paws in the Park event lead internally and externally
• Process all incoming gifts (checks, online, event, and more) and enter them in the CRM accurately and promptly
• Download donor and gift details from workplace giving and matching gift portals, such as Cyber Grants, record them in the CRM, and send reports to Finance
• Send gift acknowledgments within the department’s standard turnaround time
• Process memorial and tribute gifts, including notifications to honorees’ families
• Support the reconciliation of gift records with the Finance department each month, and resolve differences with support and guidance from the Vice President of Development & Communications
• Keep donor records clean and current through regular updates, deduplication, and address corrections
• Respond in a timely manner to inquiries received to the development department email
• Manage the day-to-day of the Shelter Stars monthly giving program, including enrolling new members, updating payment information, following up on failed or expiring payments, and stewarding members
• Support annual giving appeals, including preparing mailing lists, entering appeal gifts, and sending acknowledgments
• Create graphics for events, donor materials, and other development communications consistent with Pet Alliance’s brand
• Assist with other development and organizational duties, as needed

• High school diploma or equivalent required; associate's or bachelor's degree preferred
• At least 2 years of work experience in development, fundraising, donor relations, event coordination, or similar administrative roles
• At least 1 year of work experience processing gifts and entering data in a donor database or CRM, such as Salesforce, Bloomerang, Raiser's Edge, or similar platforms
• Previous experience planning or coordinating events, including working with vendors, sponsors, and volunteers
• Previous experience and proficiency with Microsoft 365 and/or Google Workspace and graphic design tools, such as Canva or Adobe Creative Suite
• Prior work experience in a nonprofit or animal…