Product Analyst; HealthTech

As a Product Analyst, you will play a critical role in supporting the strategy, development, and optimization of our patient support offerings. You will work closely with product managers, operations, data teams, and client-facing stakeholders to analyze performance, identify opportunities, and inform product decisions with data-driven insights.

This role requires strong analytical skills, attention to detail, and a deep understanding of healthcare workflows and compliance standards.

• Product & Portfolio Analytics
  • Analyze product usage, operational performance, and patient outcomes across digital and service-based offerings.
  • Develop dashboards and reports to track KPIs such as time-to-therapy, patient retention, program adoption, and client satisfaction
• Market & Client Insights
  • Support competitive analysis, market research, and client feedback synthesis to inform roadmap prioritization.
  • Assist in preparing business cases and opportunity assessments for new features or service enhancements.
• Requirements & Documentation
  • Translate business needs into clear product requirements, user stories, and process flows.
  • Maintain product documentation, including feature specs, SOPs, and compliance checklists.
• Cross-Functional Collaboration
  • Work with data science, engineering, and operations teams to validate hypotheses and support product experiments.
  • Partner with compliance and regulatory teams to ensure data handling and reporting meet industry standards (e.g., HIPAA, 21 CFR Part 11).
• Performs other related duties as assigned by management.

• Bachelor’s degree in life sciences, business, data analytics, or related field.
• 2–4 years of experience in product analysis, business analysis, or healthcare operations.
• Experience in life sciences, healthcare, or patient services preferred.
• Strong proficiency in Excel, SQL, and data visualization tools (e.g., Tableau, Power BI).
• Familiarity with product management tools (e.g., Jira, Confluence) and Agile methodologies.
• Excellent communication and documentation skills.

• Analytical - Synthesizes complex or diverse information;
  Collects and researches data;
  Uses intuition and experience to complement data;
  Designs workflows and procedures.
• Diversity - Demonstrates knowledge of EEO policy;
  Shows respect and sensitivity for cultural differences;
  Educates others on the value of diversity;
  Promotes a harassment‑free environment;
  Builds a diverse workforce.
• Ethics - Treats people with respect;
  Keeps commitments;
  Inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.
• Initiative - Volunteers readily;
  Undertakes self‑development activities;
  Seeks increased responsibilities;
  Takes independent actions and calculated risks;
  Looks for and takes advantage of opportunities;
  Asks for and offers help when needed.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification;
  Responds well to questions;
  Demonstrates group presentation skills;
  Participates in meetings.
• Planning/Organizing - Prioritizes and plans work activities;
  Uses time efficiently;
  Plans for additional resources;
  Sets goals and objectives;
  Organizes or schedules other people and their tasks;
  Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem‑solving situations;
  Uses reason even when dealing with emotional topics.
• Written Communication - Writes clearly and informatively;
  Edits work for spelling and grammar;
  Varies writing style to meet needs;
  Presents numerical data effectively;
  Able to read and interpret written information.
• Business Acumen – Understands business implications of decisions;
  Displays orientation to profitability;
  Demonstrates knowledge of market and competition;
  Aligns work with strategic goals.

• Supportive, progressive, fast‑paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short‑term disability insurance

Assist Rx, Inc. is proud to be an Equal Opportunity Employer.…