Leave of Absence- Benefits Specialist

Leave of Absence
- Benefits Specialist

Join to apply for the Leave of Absence
- Benefits Specialist role at Orlando Utilities Commission (OUC - The Reliable One).

Be among the first 25 applicants.

OUC – The Reliable One is presently seeking a Leave of Absence
- Benefits Specialist to join the Employee Experience division.

At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations.

We are seeking a knowledgeable and detail-oriented professional to support our employees and retirees by administering benefits, leave of absence, and retirement programs with care, accuracy, and professionalism. In this role, you’ll be the go-to person for employee questions and ensure compliance and timely processing of a wide range of programs, from FMLA, ADA accommodations, and retirement.

OUC is an industry leader and the second largest municipal utility in Florida, committed to innovation, sustainability, and our community. OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions.

Supports OUC’s benefits, leave of absence, and retirement programs by responding to employee and retiree inquiries in a timely and accurate manner, ensuring positive communication and assistance. Manages the administration of medical, dental, vision, and other health benefits, including data tracking and reporting. Serves as the primary point of contact for all leave of absence cases (sick time, FMLA, STD, LTD), USERRA, and accommodation requests, ensuring seamless processing and compliance.

• Serve as the primary contact for employee and retiree inquiries on benefits, leave, and retirement.
• Administer benefits and leave programs, including FMLA, ADA, STD/LTD, and retirement plan activities.
• Collaborate with internal teams and vendors to ensure accurate processing, reporting, and compliance.
• Support open enrollment, new hire orientations, and day-to-day benefits operations.
• Assist with audits, reconciliations, and continuous process improvements.
• Stay up to date on laws and regulations affecting benefits and leave administration.

• Bachelor’s degree in Human Resources, Business, or related field from an accredited college or university. In lieu of a degree, equivalent combination of education and directly related experience may be substitutable on a 1:1 basis.
• 3+ years of experience in benefits, leave administration, accommodations, or retirement programs.
• Knowledge of laws and regulations such as ADA, FMLA, ACA, COBRA, HIPAA, and ERISA.
• Strong communication, organization, and problem‑solving skills.
• Comfortable working with HR systems and data reporting tools.
• Experience partnering with third-party vendors, brokers, and insurance carriers to communicate, deliver, administer, and manage benefit, retirement, and leave of absence programs (preferred).
• SHRM or HRCI Certified Professional or similar HR certifications preferred.

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
• OUC’s Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account.
• Generous paid vacation, holidays, and sick time.
• Paid parental leave.
• Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities.
• Wellness incentives and free access to all on‑site OUC fitness facilities.
• Access to family-oriented recreational areas.
• Paid conference and training opportunities.
• Free downtown parking.
• Hybrid work schedule.

Salary Range: $27.30 - $34.13 per hour – commensurate with experience (estimated $56,784.00 - $70,990.40 annually).

LOCATION:

Reliable Plaza: 100 W. Anderson St., Orlando, FL 32801.

• Working knowledge of benefits, leave of absence and retirement programs.
• Benefits, leave of absence and retirement trends and practices.
• ADA and reasonable accommodation process.
• Project coordination and support methods.
• Data, metrics…