Project Manager, Operations Management, Client Relationship Management

Lead end-to-end execution of multi-site security contracts, balancing client expectations, field operations, and budget targets.

Lead the end-to-end execution of large security contracts spanning multiple posts and client sites. Coordinate field operations, scheduling, billing, and client communication to keep accounts profitable, compliant, and growing.

• Own the lifecycle of assigned security contracts from kickoff through renewal
• Develop and maintain project plans, post orders, and standard operating procedures
• Coordinate with field supervisors to ensure adequate staffing and coverage
• Track KPIs around incident response, attendance, and client satisfaction
• Manage account budgets, billing accuracy, and profitability targets
• Serve as the primary point of contact for client stakeholders
• Drive contract renewals, scope expansions, and operational improvements

• Five or more years of project or operations management experience (security, facilities, or staffing industries preferred)
• Demonstrated success managing multi-site service contracts
• Strong proficiency with project management, scheduling, and CRM tools
• Excellent written and verbal communication skills
• PMP, CAPM, or equivalent certification preferred but not required
• Bachelor's degree in business, management, or related field preferred

Competitive salary with performance-based annual bonus

Health, dental, and vision coverage

Paid time off, paid holidays, and sick leave

Cell phone and laptop stipend

Mileage reimbursement for client site visits

Clear leadership career track within a growing company