Director Revenue Operations & Systems
Listed on 2026-11-05
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Business
CRM Systems & Management, Business Systems & Technology Analysis
The Director of Revenue Operations & Systems will build and manage the processes, systems, and reporting that support growth across the Mealz marketplace. This position will own the business configuration and ongoing administration of Hub Spot, establish reliable and actionable data flow between the Mealz application and CRM, and improve how restaurant partners and customers move through the business from initial inquiry through onboarding, booking, and repeat engagement.
What You Will DoThe Director will own the design, configuration, administration, and continuous improvement of Hub Spot as the central system supporting B2B restaurant relationships and B2C customer engagement. They will build distinct but connected frameworks for restaurant acquisition and onboarding, consumer inquiries, booking opportunities, customer follow-up, and ongoing relationship management.
Why It Might Be a FitThe ideal candidate will have experience in revenue operations, sales operations, CRM management, or business systems, with ownership of processes supporting sales, customer service, and operational teams. They will have strong Hub Spot expertise, workflow design and automation skills, and experience working with Product and Engineering on application-to-CRM integrations.
Requirements- CRM and revenue operations experience
- Strong Hub Spot expertise
- Workflow design and automation
- Systems integration and data management
- B2B onboarding and sales enablement
- B2C lead and customer service operations
- Reporting and analytical skills
- Cross-functional execution
- Documentation, training, and adoption
- Ownership and adaptability
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