Senior Designer, Global UXUI Design

Senior Designer, Global UXUI Experience Design (1.5 yr assignment)

Join the Global UXUI Experience Design team at Universal Orlando Resort as a key member focused on enhancing customer engagement through elegant, seamless design experiences. The role involves end-to-end design from conception to execution, collaborating with cross‑functional partners.

• Lead the holistic view of product integration, ensuring a superior, seamless experience across customer and technical touchpoints.
• Synthesize product design and consumer trends to recommend clear, specific solutions using a Global Design System.
• Work closely with business, design, product, and IT leaders as a point of contact for specific design initiatives.
• Lead content design functions, collaborating with partners to understand needs and implement solutions.
• Participate in EHS responsibilities by following established policies.
• Perform other duties as assigned.

• Bachelor’s degree in Graphic Design, Human Centered Interaction, Interaction Design, or related field.
• 5+ years of experience in ecommerce, rewards/engagement, and loyalty programs with data‑driven product development teams.
• Portfolio demonstrating strong UX, visual and interaction design excellence, brand creation.

• End‑to‑end digital product design in consumer tech.
• Strong brand, visual, and interaction design skills.
• Experience with research, prototyping, testing, evaluation.
• Typography, layout, composition, color theory, iconography, motion design, branding.
• Creating UI toolkits, style guides, front‑end frameworks.
• Leading cross‑functional reward, loyalty, and customer community projects.
• Cross‑channel experiences in growth marketing.
• User‑centric design methodology.
• Marketing knowledge such as attribution, CLV, personalization.
• Agile transformation experience.
• Proficiency in Adobe Creative Suite, Sketch, InVision, Abstract.

Universal Orlando is an equal opportunity employer. EOE.