OPC Specialist - Part-time

Company Description

Starting Pay: $13 Hourly versus Commission. Additional details regarding commission, expenses, etc., will be discussed upon scheduling these events.

Westgate Resorts offers a diverse range of vacation experiences, from sandy beaches on the Atlantic Ocean to snow-covered Utah mountains. Families can affordably visit some of the country's most desirable destinations. As a world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. We aim to meet every vacation expectation, for every family, and every budget.

As we continue to grow, we will keep offering the best and most affordable vacation options!

Job Description

As a Westgate Resorts OPC (Off Property Consultant), you will be the frontline representative of the Westgate Resorts Marketing Team! Your main responsibility is to promote Westgate Resorts throughout Central Florida by encouraging vacationers to visit our resorts. You will offer them highly discounted rates on theme park and attraction tickets, book room nights, sell attraction tickets, and provide concierge services to visitors and guests on vacation.

As an OPC, you will:

• Persuade potential clients to visit Westgate Resorts by highlighting savings on Orlando area theme parks and attractions.
• Engage with guests to facilitate the auditing process and pre-qualify candidates for resort tours, while also being able to pivot them to ticket sales or room bookings if they do not qualify.
• Provide excellent customer service to increase resort tour sign-ups, ticket sales, and room bookings, representing Westgate Resorts professionally.
• Use a consultative approach to offer discounted tickets and resort bookings, enhancing guest experience and maximizing personal commissions.
• Manage POS terminals, including opening, closing, and balancing cash and credit transactions.
• Maintain a professional appearance and a clean, organized work environment.
• Stay informed about ticket prices and promotional offers to incentivize visits.
• Work at off-site events, pop-up locations, and conventions, sometimes with little notice, based on business needs and performance. Additional details about commissions and expenses will be discussed during scheduling.

To succeed, you must perform each duty satisfactorily and adhere to our core values:

• Integrity
• Passion
• Work Ethic

Qualifications

The following are the requirements:

• Outgoing and assertive personality
• Ability to handle cash and tickets securely and accurately
• Enjoy working with tourists
• Positive attitude, self-motivated, team player
• Excellent face-to-face customer service skills
• Ability to overcome objections
• Flexible schedule including mornings, nights, weekends, and holidays
• Genuine passion for helping clients enhance their vacation experience
• Ability to stand for long periods outdoors and indoors
• High school diploma or GED, or 1-3 months related experience/training, or equivalent
• Ability to read and understand instructions, communicate effectively, and present information clearly to individuals and groups

Additional Benefits

• 401K with company match
• Access to daily pay
• Wellness programs
• Family-oriented culture
• Employee Assistance Program (EAP)
• Exclusive discounts (hotels, resorts, restaurants, entertainment)
• Opportunities for advancement and development
• Community involvement programs

Equal Opportunity Employer

Westgate Resorts is committed to equal employment opportunity. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected categories. For accommodations during the application process, email W with the job title and location.