Focused CSM: SMB Accounts & Retention Leader
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-01-01
Listing for:
UPS
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading logistics company is looking for a Customer Success Account Manager to oversee customer satisfaction and retention for smaller accounts in the Cape Coral, FL area. This role involves managing client inquiries, preventing churn, and identifying growth opportunities through strong organizational skills. The ideal candidate will have 0-4 years in customer success and possess excellent communication abilities. The position offers a permanent role with competitive incentives and opportunities for professional development.
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