Credit Card Ambassador

Employment Type:

Permanent Category:
Other Area(s) Application Link: 4380

Job Title: Credit Card Ambassador
Location: Orlando, FL
Position Overview:
Lights, camera, action! In this new role, the Sales Associate has a unique opportunity to work onsite at the Universal Studios Hollywood/Universal Orlando Resort to represent our client. Join our client’s team onsite as a Credit Card Ambassador and play a pivotal role in enhancing guests' experience by introducing them to the exciting world of exclusive benefits and rewards.
Key Responsibilities:

• Engage and interact with guests in a friendly and approachable manner, offering information about Universal's branded credit card offerings.
• Create memorable guest interactions by effectively communicating the features, benefits, and perks of our credit card programs.
• Provide personalized recommendations based on guests' preferences and needs, showcasing how our credit cards can enhance their experience at Universal Studios Hollywood/Universal Parks.
• Act as a knowledgeable resource, addressing guest inquiries and concerns related to credit card applications, rewards, fees, and terms.
• Collaborate with fellow team members to achieve daily acquisition targets and promote a positive team environment.
• Maintain a comprehensive understanding of Universal’s attractions, shows, and events to better connect credit card benefits to the overall park experience.
• Assist guests with completing credit card applications and ensure accuracy in collecting required information.
• Stay current with industry trends, cardholder benefits, and promotions to effectively convey the value proposition of Universal credit cards.
• Comply with all bank policies, regulations, and laws.

• Passion for delivering outstanding customer service with a friendly and engaging personality.
• Excellent communication and interpersonal skills, with the ability to connect with diverse groups of people.
• Sales-oriented mindset with the ability to effectively present and sell credit card benefits to potential cardholders.
• Strong attention to detail and organizational skills, ensuring accurate completion of credit card applications.
• Ability to work in a fast-paced, dynamic environment and adapt to changing guest needs.
• Basic knowledge of financial concepts, credit cards, and rewards programs (training will be provided).
• High school diploma or equivalent; college degree preferred.
• Bilingual language skills a plus.
• Previous sales or customer service experience is a bonus.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

• Must be able to stand for long periods of time
• Must be able to lift and carry up to 50 lbs
• Must be able to work outdoors in all weather conditions

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance