Customer Experience Leader & Coach
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Retail Associate/ Customer Service, Customer Service Rep -
Retail
Retail Associate/ Customer Service, Customer Service Rep
JCPenney in Orlando is seeking a Customer Experience Supervisor I to drive profitable sales growth by leading and coaching associates, delivering training initiatives, and refining checkout strategies. You will model exceptional customer service and oversee staffing, schedules, and performance standards to ensure a seamless shopping experience.
The role emphasizes leadership, accountability, and the ability to manage the end-to-end guest experience, including cash handling and service excellence
Our group is growing, and we are hiring a Customer Experience Leader & Coach in Orlando, FL, United States.
Join JCPenney and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Experience Leader & Coach role at JCPenney, based in Orlando, FL, United States.
We are looking to fill the Customer Experience Leader & Coach position at JCPenney in Orlando, FL, United States.
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