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Technical service adviser
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-10-09
Listing for:
Tews Company Staffing
Full Time
position Listed on 2026-10-09
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Pay: starts at $60,000 based on experience
Monday thru Friday 8am – 5pm schedule
This is fully in the office just outside of downtown Orlando.
Minimum Requirements:
Provide technical, sales, warranty, parts, and product support to dealers and end users through phone, email, messaging, and on-site field visits.
Administer warranty programs for manufacturers, including claims processing, credits, parts failure analysis, manufacturer reporting & returns and files, and support manufacturer technical and customer service with customer issues via email, phone or dedicated CRM.Partner with Sales, Customer Service, Warehouse, Purchasing, Accounting, IT, and manufacturers to resolve technical issues, improve processes, enhance the dealer experience.
Manage dealer service programs, manufacturer portals, documentation, product updates, and service records while maintaining expertise across all product lines.
Perform equipment setup and attend various dealer open houses#LI-DS1
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