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Tinker Field – Brand Ambassador – Special Events

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Ian Martin Group
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 22 USD Hourly USD 22.00 HOUR
Job Description & How to Apply Below

Raise is looking for a customer service-oriented individual to represent Lyft as a Brand Ambassador at the Tinker Field in Orlando.

Pay Rates:

Brand Ambassador: $22.00/hour (Flat rate, non-negotiable)

Work Location:

Orlando, FL

Shift Schedule (All Staff):

You will be responsible for being on-site at the Tinker Field during the following times:

  • Friday, November 6, 2026: 3:00 PM - 1:30 AM
  • Saturday, November 7, 2026: 3:00 PM - 1:30 AM
  • Sunday, November 8, 2026: 3:00 PM - 1:30 AM

Job Summary:

Your role will be focused on representing the Lyft brand, guiding riders to the events and pickup location, signing up new riders, and providing any feedback to the Lyft team on rider sentiment.

This position is employed by Raise and assigned to Lyft on a contract basis. The selected candidate will be an employee of Raise, not Lyft, for all employment purposes.

Responsibilities:
  • Customer Service
    • The ultimate people person - quick to create a world-class experience for drivers and riders
    • Cheerful, magnetic personality - a natural helper
    • Direct riders to the event and designated pickup location(s)
    • Promoting downloading the Lyft app for new customers
    • Encouraging attendees to visit the Lyft Lounge and use the provided charging stations (when available)
    • Handing out free hydration products that will be provided at the Lyft Lounge (when available)
    • Offer basic tech support to riders including:
      • Downloading the app
      • Restarting the app
      • Guiding them to the 'Help' button for additional concern
    • Interacting with riders and drivers who may be in cars
    • Assist with traffic flow management during peak egress periods, helping to direct vehicle and pedestrian traffic to ensure safe and efficient rider pickups
    • De-escalate and diffuse tense situations while keeping a cool head for any unexpected interactions
Experience &

Skills:
  • 1+ years of experience in customer service
  • An understanding of the ride sharing industry generally and Lyft specifically
  • Accountable self-starter with excellent organizational skills, attention to detail, and problem-solving capabilities
  • Adaptable to fluid environments
  • Strong communication skills
  • Must be able to work a flexible schedule, especially evenings and weekends
Looking for meaningful work? We can help

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at  or

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