Customer Service Agent
Job in
Orlando, Orange County, Florida, 32815, USA
Listed on 2026-11-01
Listing for:
VetJobs
Full Time
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
- Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy.
- Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs.
- Perform lead intakes, gather information, and document details with precision.
- Schedule appointments and transfer calls to the appropriate contacts as needed.
- Dispatch messages accurately and efficiently, ensuring clear and detailed communication.
- Navigate multiple systems and maintain thorough call documentation.
- Provide outstanding customer service by demonstrating empathy and patience.
- Live chat, SMS, and email support.
High School/GED
Preferred EducationHigh School/GED
Required Experience- Strong verbal and written communication skills.
- Ability to multi-task and remain focused in a fast-paced environment.
- Excellent listening skills and a keen attention to detail.
- Empathetic and compassionate approach to customer interactions.
- Intermediate to advanced computer skills.
- Ability to maintain positivity and patience under pressure.
Margate
State*Florida
Customer Service
Job CodeCustomer Service Customer Service
Affiliate SponsorAnswering Service Care
Salary Range$30,000-$45,000
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×