Customer Experience Leader — Escalations & Growth
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management, HelpDesk/Support
Carrier Global Corporation seeks a Customer Experience Manager to act as a strategic advocate for key accounts, strengthening the end-to-end post-sales customer experience. You will drive cross-functional alignment across Order Management, Customer Service and Operations, and lead initiatives that enhance service delivery.
The role requires communication, problem-solving, analytical, and leadership skills to resolve complex issues, improve satisfaction, and support continuous improvement efforts
We are currently recruiting a Customer Experience Leader — Escalations & Growth for our team in FL, United States.
Learn more about the Customer Experience Leader — Escalations & Growth role in the description above.
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