Instructional Design Intern

OUC – The Reliable One, an industry leader and the second-largest municipal utility in Florida, is offering an internship program in the Employee Experience division. The OUC Internship Program is dedicated to providing students with real-world, hands-on experience by partnering with energy leaders and experienced professionals, while bringing new and out-of-the-box perspectives and ideas.

We are looking for an Instructional Design Intern, partnering with the Workforce Engagement team.

• Assisting with the design, development, and curation of engaging content for online learning platforms.
• Supporting the instructional design and e-learning development lifecycle from needs assessment to implementation.
• Applying instructional design principles and evaluation models to assess learning effectiveness.
• Participating in review and quality assurance of instructional materials to ensure accuracy and accessibility.
• Supporting implementation and enhancement of features within the Learning Management System (LMS).
• Assisting with the design and branding of emails, webpages, and landing pages within the LMS, using HTML and web design principles.
• Collaborating with team members and stakeholders to coordinate projects and incorporate feedback.

OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions.  to learn more about our Emerging Talent Internship Program.

• Currently enrolled at an accredited college or university.
• Academic status of Junior or above;
  Master’s students welcome.
• Program of study:
  Instructional Design & Technology, Educational Technology, HR-Learning & Development, or related field.
• Cumulative GPA of 3.0 or above.
• Authorized to work in the United States.
• Previous internship experience preferred.

• Knowledge of instructional design principles, adult learning theory, and methodologies such as ADDIE or SAM.
• Familiarity with e-learning tools (Articulate Storyline 360, Adobe Captivate).
• Basic understanding of LMS platforms and evaluation models.
• Awareness of accessibility standards (WCAG, Section 508).
• Familiarity with HTML, web design, or digital content development.
• Strong organizational, communication, and project coordination skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong research, reporting, and data analysis skills.
• Creative thinker with marketing or engagement strategy experience.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to build relationships.
• Self-motivated, organized, and capable of independent work.

• Competitive pay
• Career acceleration and development
• Free downtown parking

Reliable Plaza – 100 West Anderson St, Orlando, FL 32801

$13.50 - $17.50 per hour, depending on education level

Part-Time (up to 25 hours/week) from January 11, 2027 to May 7, 2027, Onsite

Note:

Unofficial transcripts must be uploaded at the time of application.

OUC-The Reliable One is an Equal Opportunity Employer committed to fair employment practices without regard to protected characteristics.

EOE M/F/Vets/Disabled