Field Service Controls Engineer
Listed on 2026-10-28
-
Engineering
Automation & Mechatronics Engineer, Electrical Engineering, Systems Engineer, Field/Service Technician
Location: On site / Atlanta, GA, USA
job type: Permanent / Full-time
Sector and subsector: Engineering | General
Salary: Negotiable salary
Location:
South East / East Coast
Travel:
Up to 70%
Are you an experienced Controls Engineer who enjoys a mix of programming, commissioning, troubleshooting, and customer-facing technical support? Do you thrive in fast-paced automation environments and enjoy seeing projects through from machine build to customer acceptance?
Mpac Langen is looking for a Field Service Controls Engineer to join our Customer Services team. This role offers the opportunity to work with cutting-edge packaging and automation equipment, supporting customers across North America while playing a key role in machine commissioning, software development, and field service activities.
What You'll Be Doing- Provide technical and electromechanical support for custom automation and packaging machinery.
- Develop, modify, and troubleshoot PLC and HMI programs.
- Support machine installation, commissioning, FAT, SAT, and customer acceptance activities.
- Travel to customer sites to provide electrical debugging and commissioning support.
- Configure and troubleshoot servo systems, VFDs, sensors, and ancillary equipment.
- Work closely with Project Managers, Electrical Engineers, and Wiring Teams to ensure successful project delivery.
- Diagnose and resolve electrical, controls, and machine performance issues both remotely and on-site.
- Update electrical schematics and documentation during debugging and commissioning activities.
- Support retrofits, upgrades, and service projects for installed machinery.
- Contribute to continuous improvement initiatives and electrical standards development.
- Degree, diploma, or equivalent technical qualification in Electrical Engineering or a related discipline.
- 5+ years of experience in industrial automation, controls engineering, or machinery manufacturing.
- Strong Allen-Bradley PLC programming and servo motion control experience.
- Experience with industrial automation systems, machine commissioning, and field service.
- Knowledge of Siemens controls is considered an advantage.
- Familiarity with AutoCAD Electrical.
- Understanding of machine safety standards and industrial control systems.
- Excellent troubleshooting, communication, and customer-facing skills.
- Ability to work independently and manage multiple priorities.
- Packaging machinery experience would be highly beneficial.
- Work on innovative, high-speed packaging and automation systems.
- Be part of a collaborative engineering team supporting customers across multiple industries.
- Gain exposure to the full project lifecycle, from programming and commissioning through ongoing customer support.
- Opportunity to travel and work directly with customers, solving complex automation challenges.
- Join a business committed to innovation, quality, and continuous improvement.
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