Technical Director

Job Details

Job Title: Technical Director

Reports To: Director, Production | Land Production

Direct Reports: Manager, Health and Safety;
Production Technicians

Place of Work: 2500 Maitland Center Parkway, Suite 101, Maitland, FL 32751

Other: Full Time

The Technical Director will lead and oversee the technical aspects of all theme park entertainment productions across the US and EME/APAC. This role requires a detail‑oriented leader with comprehensive experience and expertise delivering world‑class live entertainment experiences, operational excellence, and aligning with brand standards and guidelines. The Technical Director will lead a team of entertainment technical designers, installation and operations technicians and collaborate extensively with producers, project/production managers, show directors, vendors and clients to deliver high-quality productions and experiences that align with the creative vision and operational requirements of each property.

This role will also lead the efforts of the Manager, Health and Safety to ensure compliance with safety standards, guidelines and local laws/regulations for all park productions across the globe.

• Strategy and Leadership:
  Define and execute the entertainment technical strategy for entertainment productions (seasonal events, haunts, holidays, IP activations etc.) across all parks in conjunction with local park leadership and Project/Production Managers. Function as a key member of RWS Global Production leadership team which creates and produces live entertainment experiences throughout the US and EMEA.
• Relationship Management:
  Collaborate cross‑functionally with corporate and park teams to ensure world‑class technical support services to all park productions, maintain safety & risk management practices, and leverage shared services (HR, Finance, Legal) to deliver projects on time and on budget.
• Production Planning & Scheduling:
  Develop detailed technical production schedules, timelines, and workflows for various projects, ensuring all elements are planned, organized, and executed on time and within scope.
• Continuous Improvement:
  Maintain and continuously improve key performance indicators (KPIs) such as guest satisfaction scores (NPS), employee engagement scores, show uptime, production cost targets and safety incident metrics across all parks.
• Budget Management:
  Manage the technical services portion of all production budgets to include labor expense and technician staffing levels, equipment rental/maintenance and purchasing, vendor contracts, and monitoring respective financial KPI’s to ensure tech budgets and profit margins meet established goals.
• Quality Control:
  Ensure all tech production deliverables meet the highest standards of show quality, creative intent and sustainment, and are in full compliance with all local and regional/country regulations, guidelines and laws.
• Risk Management:
  
  Working with the Manager, Health and Safety identify and mitigate potential risks associated with production activities including employee activities and performances, developing contingency plans to address technical, operational, or compliance challenges.
• Flexible
  
  Schedule:
  
  Project locations span the globe and may require extended hours which include work over weekends and holidays and include international travel to project site locations as needed.

• Degree in Technical Theater Production, Live Event Production, Production Management, Sports Event Management or a related field; equivalent professional experience considered.
• 7+ years of experience in entertainment technical production management, sports production or live event industries.
• Excellent verbal and written communication skills.
• Strong knowledge and experience leading live entertainment technical production processes, to include budgeting, labor management, technician and vendor scheduling, logistics, entertainment programming, strategic planning and safety protocols.
• Proficiency in operations management software and tools, such as Wrike, Microsoft Project, Asana, Trello, or equivalent.
• Familiarity with health and safety regulations and best practices in…