Events Sales Manager
Listed on 2025-12-26
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Entertainment & Gaming
Event Manager / Planner, Customer Service Rep
The Events Sales Manager plays a key role in driving event revenue and overseeing every aspect of event planning and execution at their location. This includes prospecting and engaging potential clients, negotiating contracts, and ensuring a seamless event delivery that exceeds guest expectations and aligns with business objectives.
Responsibilities:- Proactively identify and build relationships with prospective event clients
- Showcase event spaces, services, and offerings to drive bookings
- Negotiate contracts, pricing and terms to close sales and maximize value
- Coordinate with internal teams to ensure client needs are met
- Ensure all events comply with health and safety regulations
- Develop and implement sales strategies to increase event bookings
- Track sales data and maintain accurate records
- Participate in off-site promotional activities to market events
- Deliver exceptional guest experiences to maintain high satisfaction levels
- Cultivate strong client relationships to encourage repeat and referral business
- Minimum of high school diploma or GED equivalent
- 3 years of Event Sales or Event Management experience
- Skilled in Microsoft Office
- Skilled in Marketing, Project Management, and Customer Service
Qualifications:
- Bachelor’s degree in Event Management, Hospitality, Marketing or Related Field
- Event Planning Certification
- Experience managing events in a specialty retail environment
- Proven history of successful event bookings and execution
- Driven to achieve results that align with the strategic goals of the organization
- Initiative, sense of urgency, and the ability to stay focused on results despite changing conditions
- Decision-making is focused on implementing practical and timely solutions
- A natural leadership style that trains and engages others in an enthusiastic way
- Innovative and creative problem solver
- Maintains a positive outlook when handling setbacks
- Action-oriented
- Influences and stimulates others to action
- Fifty percent local travel
- Ability to sit, stand, and walk for at least eight hours a day in a multi-level environment
- Ability to work in both indoor and outdoor environments
- A schedule that is based on when and where events take place, which will include days, nights, weekends, & holidays
- Ability to lift > 25 pounds
Your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
- Event bookings
- Execution of events
- Communication
- Time management
- Decision-making and judgment
- Profitability
- Effective execution of brand standards and company initiatives
- Embodying Build-A-Bear’s core values
- Use of tools and resources
- Ability to foster team collaboration, communication, and performance
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may be deemed appropriate.
Equal Opportunity Employer
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