Arrivals Ambassador

Join to apply for the Arrivals Ambassador role at The Memoir Agency

At The Memoir Agency, we craft immersive experiences that transport audiences beyond their everyday reality, bringing meaning to every place and moment. Through dynamic storytelling, cutting‑edge design, and unparalleled expertise, we bring creativity to life in ways that captivate and inspire.

• Arrivals Ambassadors will provide excellent guest service by warmly welcoming guests and ensuring Memoir quality standards are met.
• Greet guests as they enter the event and serve as a last point of contact as they leave.
• Oversee all‑inclusive guest check‑in and facilitate a smooth and efficient process.
• Monitor attendees for signs of disruptive behavior (e.g., excessive intoxication or environmental hazards) and report concerns to management as necessary.
• Answer a variety of guest questions and be knowledgeable about all event areas to provide accurate, up‑to‑date information.
• Perform daily opening and closing procedures relevant to your area.
• Report to the Event Manager.

• Ability to perform physically demanding tasks, such as standing and walking for long periods.
• Comfortable working outdoors in various weather conditions (heat, rain, cold).
• Ability to lift objects up to 50 lbs. Reasonable accommodations may be made to allow differently‑abled individuals to perform the essential functions of the job.
• Must be prompt and able to work all scheduled shifts.
• Reliable communication and transportation.
• Provide own attire with approval; black pants and shirts are recommended, closed‑toed shoes required.
• Willingness and ability to step into other event site roles after appropriate training (e.g., ticket scanning, parking, general event staffing).

• Strong customer service experience, excellent problem‑solving skills, and acute attention to detail.
• Prior experience with mobile ticketing platforms.
• Enjoys interacting with guests and working behind the scenes.
• Ability to take initiative and be reliable.
• Presentable demeanor and attitude.
• Availability for five days per week.

Dates:
November 28, 2025 – January 3, 2026 (including holidays). Pay:
Starting at $18/hr event staff can expect about 25 hours per week. Payments will be made weekly.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industries:
  Entertainment Providers

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