Account Associate - Venues

Location: Orlando, FL (Orange County Convention Center) |
Full Time |
Pay Range: $46,278.04 - $54,444.75/YR + commission (Based on experience and qualifications)

You play a critical role in connecting client expectations with operational execution. Your ability to manage logistics, communicate effectively, and solve problems in real time helps create successful events while building long-term client relationships.

LMG is a full-service event technology provider delivering video, audio, lighting, and LED solutions for corporate events, conventions, and live productions. Founded in 1984, we have grown into a trusted partner for organizations across the country by providing innovative solutions and exceptional service.

• Respond to client inquiries and gather information regarding event requirements, budgets, schedules, venues, and equipment needs.
• Explain rental policies, labor requirements, insurance, billing processes, deposits, and logistics.
• Maintain ongoing communication with clients and respond to event changes throughout the planning process.

• Coordinate proposal development and review activities.
• Prepare and deliver formal client proposals that align with event requirements and business objectives.
• Assist with contract execution and event documentation.

• Work closely with equipment and logistics teams to confirm resource availability.
• Identify solutions when requested equipment is unavailable, including substitutions and cross-rental options.
• Review event equipment packages prior to shipment to verify readiness and completeness.

• Oversee event logistics from installation through event completion.
• Coordinate schedule adjustments and support onsite changes involving equipment and labor requirements.
• Conduct venue visits as needed to verify event requirements and logistical needs.

• Manage deposit and commitment requirements associated with booked events.
• Review contract documentation and support invoice generation processes.
• Help ensure collection activities align with established contractual agreements.

• Prepare documentation related to actual event execution, including equipment and labor details for billing.
• Follow up with clients to evaluate satisfaction and help resolve outstanding concerns.
• Support additional projects and initiatives as assigned.

• High school diploma or equivalent.
• Three years of experience developing technical proposals for corporate meetings, trade shows, hospitality events, or a related industry.
• Strong business acumen and customer-service mindset.
• Effective interpersonal and communication skills.
• Sound problem-solving and decision-making abilities.
• Ability to manage multiple priorities while maintaining attention to detail.
• Willingness to travel up to 50%.

• Opportunity to work on a wide variety of live events and productions.
• Exposure to both client-facing and operational aspects of the business.
• Clear career growth potential into Account Executive, Account Manager, and broader leadership opportunities.
• Collaborative environment focused on delivering exceptional event experiences.
• The chance to play a key role in bringing complex events to life.

Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company contribution, paid time off, and company holidays.

Entertainment Technology Partners and its family of brands are proud to be an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations to qualified individuals with disabilities and to disabled veterans throughout the application and hiring process.

If you need an accommodation to apply, let us know and we will work with you.

Equal Opportunity Employer
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