Debit Card EFT Payments Specialist; Temporary

Debit Card EFT Payments Specialist (Temporary)

Join the temporary employment opportunity at Seacoast Bank, preferentially in Stuart, FL, though other Florida office locations will be considered.

The Debit Card Operations Payments Specialist is responsible for the daily operational functions of debit cards, ATM, external transfers, Bill Payment and Zelle. In addition, they provide guidance and support to branch staff in resolving client disputes.

• Serve as subject matter expert for the Bank’s debit card program and associated systems:
  Data Navigator;
  Falcon;
  Card Management Services (CMSe);
  Customer Service Tool (Zelle and Bill Pay); FIRE Reporting and TRIPS (Reg E and other claims).
• Act as source for internal and external member problem solutions.
• Identify fraud trends and variances in daily processing and collaborate with FIS to create new alerts.
• Complete timely execution of Reg E claims.
• Assist teammates in research and task completion.
• Provide ongoing training to stakeholders and team members.
• Balance the Bank’s networks and surcharge networks (NYCE, Visa & EFT) daily.
• Perform other duties and responsibilities as required or assigned by manager.
• Support management in executing the Business Continuity Plan.
• Adhere to Seacoast Bank’s code of conduct.

• 3+ years of banking experience; or a combination of education and experience.
• PC proficient, including MS Word and MS Excel.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

The statements above describe the general nature and level of work performed by people assigned to this position. They are not an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations, performance reviews, recruitment, etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry.

It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical, and bank risk mitigation requirements. This includes the timely, successful completion of annual required training post‑hire and effective execution of role responsibilities.

Mid‑Senior level

Full‑time

Accounting/Auditing and Finance

Industries:
Banking