Emergency Communications Specialist I​/II​/III

Emergency Communications Specialist I/II/III

Join to apply for the Emergency Communications Specialist I/II/III role at City of Orlando Careers.

Applications will no longer be accepted starting [posting end date].

• Emergency Communications Specialist I: $20.28 – $25.86
• Emergency Communications Specialist II: $21.41 – $27.30
• Emergency Communications Specialist III: $22.61 – $28.83

Perform specialized work in areas of emergency communications. Employees assigned to this classification receive and respond to emergency and non‑emergency calls for police service by answering incoming telephone/911 lines, dispatching officers to calls, obtaining and relaying information from FCIC/NCIC, monitoring alarm systems, maintaining various logs and files and performing related clerical administrative tasks. Work is performed under general supervision in accordance with departmental procedures.

Employees must exercise initiative and independent judgment to properly react and respond appropriately under very stressful conditions. Work is reviewed while in progress and upon completion through direct observation, audit of tapes, review of logs, and supervisory meetings to ensure compliance with policy and procedures and established standards.

• Emergency Communications Specialist I: High School Diploma/G.E.D. Certificate and six (6) months clerical experience or an equivalent combination of education, training, and experience. Prior experience in communications desired. Must possess FCIC/NCIC certification within 3 months of employment. Must type 25 CWPM. Must pass police background investigation which includes polygraph examination.
• Emergency Communications Specialist II: High School Diploma/G.E.D. Certificate and six (6) months clerical experience or an equivalent combination of education, training, and experience. Prior experience in communications desired. Must have a certification in either Desk, Radio or Teletype or equivalent. Must possess FCIC/NCIC certification. Must type 25 CWPM. Must pass police background investigation which includes polygraph examination.
• Emergency Communications Specialist III: High School Diploma/G.E.D. Certificate and six (6) months clerical experience or an equivalent combination of education, training, and experience. Prior experience in communications desired. Must have a certification in Radio & one of the following two certifications:
  Desk or Teletype or equivalent certifications. Must possess FCIC/NCIC certification. Must type 25 CWPM. Must pass police background investigation which includes polygraph examination.

Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description.

Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs or .

• Two (2) years of direct experience for an associate degree;
• Four (4) years of direct experience for a bachelor's degree;
• Six (6) years of direct experience for a master's degree;
• Nine (9) years of direct experience for a doctoral degree.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Marketing, Public Relations, and Writing/Editing

Industries:
Government Administration