Law Enforcement Dispatcher; Class Duty Officer

Law Enforcement Dispatcher (Class

Title:

Duty Officer)

Date:
Aug 17, 2025

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Agency: Florida Fish and Wildlife Conservation Commission

Division: Division of Law Enforcement

Section: Technology & Communication Services Section

Unit: Lake Worth Regional Communications Center

Position: Law Enforcement Dispatcher (Class

Title:

Duty Officer)

Location: Palm Beach County

Important: This is a civilian law enforcement dispatch opportunity

This advertisement will be used to fill multiple vacancies

Do you want to be part of FWC’s elite Division of Law Enforcement?

Are you looking for a professional career within the first responder community?

Multiple opportunities for career advancement, salary incentives, and paid leave are only some of the options we offer. Challenge yourself and apply today, you won’t be disappointed.

What is the FWC?

The Florida Fish and Wildlife Conservation Commission (FWC) is a constitutional state agency entrusted with conserving fish and wildlife resources for their long-term well-being and the benefit of the people. The FWC Division of Law Enforcement protects Florida’s natural resources and people through proactive and responsive law enforcement services. FWC Officers are state law enforcement police officers who are also dually certified as National Oceanic and Atmospheric Administration, and United States Fish and Wildlife Service federal officers that can enforce federal laws pertaining to national marine fishery and federal fish / wildlife violations.

FWC’s Division of Law Enforcement is the leading conservation law enforcement agency in the nation, set apart by strategic vision, clear missions, strong leadership, and a professional officer Corp.

What is an FWC Duty Officer?

A Duty Officer is a certified law enforcement dispatcher who is responsible for monitoring and operating a two-way radio system, FCIC/NCIC computer terminal (i.e., teletype) communication, and making independent decisions. Duty Officers learn and master multitasking while composing and disseminating information through various communication sources to deliver routine and/or emergency correspondence to agency personnel, partnering law enforcement agencies, and the public to remain compliant with standards set forth by the Agency, Federal Communications Commission (FCC) and Florida Department of Law Enforcement (FDLE).

Responsibilities include but are not limited to:

• Monitor and operate a two-way radio system, telephone, and teletype system
• Dispatch law enforcement officers and other personnel to citizen complaints and/or crimes in progress
• Communicate and formally document messages regarding the safety of officers performing hazardous duties between the field and base station
• Contact law enforcement administrators regarding any emergency radio broadcast and maintain location and status of law enforcement personnel through constant radio and telephone contact
• Operate the Florida Crime Information Center / National Crime Information Center (FCIC/NCIC) computer terminal
• Broadcast BOLO alerts regarding dangerous or wanted criminals
• Receive emergency and/or routine requests to and from officers and enter these messages into the computer
• Evaluate, disseminate, and provide criminal and/or confidential information to authorized personnel 24 hours per day
• Remain current on all procedures, laws, rules, and regulations, and disseminate this information to the public and staff as necessary
• Handle various administrative tasks as required

Why should I apply?

Do you want to earn a good salary, secure benefits, and plan for your retirement?

• Agency-sponsored training and state certification combined with on-the-job training while working towards professional certification
• Annual and Sick Leave Package
• State Health and Life Insurance
• Supplemental Insurance Options such as Disability, Dental and Vision
• Contributory Retirement Plan
• Employee Assistance Program
• Tuition waivers for college courses

Become a part of the team of Duty Officers (dispatchers) who work cohesively in the Regional Communication Center (RCC). Dispatchers also work in unison with statewide…