Senior Human Services Program Specialist

requisition no:867770

agency: children and families

working title: senior human services program specialist -

pay plan: career service

position number:

salary: $42,561.67, in accordance with dcf salary policy

posting closing date: 01/16/2026

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this is an internal agency opportunity.

only current department employees are eligible to apply

senior human services program specialist

department of children and families

this is a statewide vacancy – positon location will be determined by selected candidate location.

the florida department of children and families (dcf) is the state of florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, child care providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

within dcf,
the economic self sufficiency (ess) program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery.

under the ess program,
the office of public benefits integrity (opbi) is responsible for investigating public assistance fraud or misuse regarding the snap (food assistance), d-snap (disaster food assistance), tanf (cash assistance), and medicaid programs by individuals or merchants.

to be considered for this position responses to the qualifying questions are required and must be verifiable based on your submitted application.

* the requested information must be disclosed on the state of florida candidate profile. It is not acceptable to write "see resume" on the candidate profile (application). *

applicants must meet the minimum requirements to be hired for this position.

senior human services program specialist -  - ess opbi quality management

this is not a teleworking position.

the selected candidate will be required to work at the closest available office location.

travel will be required.

this is a full-time position working 40 hours per week.

business hours are 8:00 am - 5:00 pm est, monday - friday.

the incumbent is a member of the dcf d-snap disaster response team and, in that capacity, may be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours per day.

minimum qualificaitons:

• must be a current dcf economic self sufficiency employee.
• must have at least 4 years’ experience determining eligibility for food assistance, medicaid, and cash assistance programs
• must have experience conducting qms quality assurance case readings
• must be willing to travel extensively, including overnight travel.
• must have a valid driver’s license.

preference will be given to candidates who meet the following:

• at least two years (24 months) experience monitoring or reviewing cases for accuracy and correct eligibility for food assistance, medicaid, and cash assistance policy.
• experience as an economic self sufficiency supervisor
• bilingualism

position description

the headquarters senior human services program specialist is charged with timely and accurate completion of federal and state mandated reviews of eligibility decisions made by florida department of children and families economic self sufficiency (ess) staff in the supplemental nutrition assistance program (snap), medicaid and temporary cash assistance (tca).

specialist must demonstrate the ability and organizational skills to work independently. The specialist is responsible to provide data to be used as technical assistance to assist the agency in meeting accuracy thresholds in snap, medicaid (family and ssi-related), and tca determinations at both state and federal levels. Extensive knowledge of snap, medicaid (all programs) and tca policy is required. Expertise in the florida system, the worker portal and other ess systems is required.

Specialist must be…