Front Office Assistant - Cardiology Crossroads, St. Petersburg, Fl

Front Office Assistant - Cardiology Crossroads, St. Petersburg, Fl Overview

Position:
Front Office Assistant

Location:

St. Petersburg, Florida
Department:
Cardiology Crossroads – Orlando Health Florida Medical Clinic/Bayfront Medical Group

Schedule:

Full-time; M-F 40hrs per week

• Schedules patient appointments according to practice-specific scheduling protocols and patient preference, including obtaining required pre-certification and authorization for office visit(s) when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to Orlando Health and department-specific policies and procedures.
• Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements. Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
• Demonstrates a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
• Interacts with patients and families in a professional manner.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance/Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists billing service as requested.

High School graduate or equivalent.

Six (6) months experience in a clerical office, or general business, and/or customer service setting.

• Entry level

• Full-time

• Other

• Hospitals and Health Care

Winter Park, FL $35,000 - $65,000 2 years ago

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