Registered Pharmacy Technician

Overview

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Position Title: Pharmacy Technician

Department: Pharmacy

Primary Location: Assigned Center Location

(Alafaya, Casselberry, Hoffner, Lake Underhill, Sanford, or Southside)

Status: Full Time On-Site

• Assist the pharmacist in maintaining all operations of the pharmacy department
• Perform accurate and efficient data entry, billing, product dispensing and labeling, and release to patient functions
• Collect the correct monies when releasing prescriptions at will call as well as provide accurate change to patients
• Submit accurate and necessary supply and medication orders under the direction of the pharmacist
• Follow all medication guidelines as well as policies and procedures for receiving, filling, dispensing, logging, maintaining loss prevention procedures, and avoiding diversion for all inventory including controlled medications
• Ensure that pharmacy policies as well as federal and state laws and regulations in all prescription related issues, including HIPAA, 340b, SOP, QA, and CQI, are followed
• Understand and maintain compliance with the 340b drug program
• Verify that presented prescriptions are current and valid for dispensing
• Complete a 340b eligibility check for every prescription fill to determine if the prescription meets eligibility criteria
• Demonstrate the ability to navigate the electronic health record (EHR) of patients to find all relevant information necessary for prescription processing
• Review prescriptions issued by physicians or other authorized prescribers to assure accuracy, appropriateness, and determine formulas and ingredients needed
• Operate and troubleshoot an automated dispensing machine for the pharmacy’s central fulfillment operations when needed
• Fill and package prescriptions using an automated dispensing machine when needed
• Check out prescriptions for central fill and prepare and seal totes for delivery when needed
• Monitor inventory levels and expiration dates for products in the automated dispensing machine when needed
• Replenish inventory of cells in the automated dispensing machine when needed
• Compounds medications, using standard formulas and processes such as weighing, measuring, and mixing ingredients under the supervision of the pharmacist
• Ensure that all control drug policies and procedures as required by state, federal, and organizational guidelines are followed
• Accurately enter and maintain patient demographic information
• Performs troubleshooting functions for third-party discrepancies and other prescription filling issues
• Answer the telephone and assist patients at the front counter as well as through curbside pickup to maintain the workflow of the pharmacy
• Utilize the phone language translation service to communicate with patients that speak another language
• Responsible for maintaining a current and valid license as required by state, federal and pharmacy guidelines
• Maintain contact with providers, clinical support staff, and administrative staff to determine needs, resolve problems, improve processes, and promote effective drug therapy
• Stay current with new and changing drug therapies and uses
• Responsible for the proper maintenance of pharmacy drug inventories including accurate counts and clean shelving
• Responsible for the proper storage of all pharmacy inventory
• Maintains a clean, neat, and orderly pharmacy department at all times
• Actively engage patients and provide exemplary customer service as well as provide education about pharmacy services and programs offered in an effort to grow the pharmacy business and volume of prescriptions dispensed
• Maintains established procedures concerning quality assurance, security of controlled substances, and disposal of hazardous waste drugs
• Efficiently enters accurate data such as, but not limited to, patient demographics, prescription information, drug cost, prescription pricing, insurance information, and inventory
• Maintains awareness of third-party Rx billing systems and resolves third-party rejection problems promptly, and resubmits rejected claims for payment on a timely basis
• Resolves and reports prescription issues and errors to the pharmacist on duty…