Senior Phlebotomist Floater

Job Description

• The Phlebotomist III – Floater represents the face of the organization to patients as part of their routine healthcare or diagnostic needs.
• This role is responsible for collecting quality blood samples and preparing specimens for laboratory testing while following established practices and procedures.
• The Phlebotomist III – Floater interacts directly with patients, creating an atmosphere of trust and confidence by explaining procedures and performing blood draws in a skillful, safe, and accurate manner.
• The role demonstrates leadership behaviors while focusing on process excellence, confidentiality, and accuracy of patient information.
• Assignments may include a doctor’s office, patient service center, or multiple locations based on business needs.

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call shifts, and overtime based on staffing needs.
• Commitment to policies and procedures related to professional conduct, safety, and confidentiality.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation and valid driver’s license, if applicable.
• Ability to travel and work flexible hours across multiple locations with minimal notice.
• Ability to manage multiple priorities in a high-volume environment.
• Strong customer focus with clear, open, and professional communication skills.

• Three to five years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.
• Minimum of two years of experience in a patient service center environment preferred.
• Customer service experience in a retail or service environment preferred.
• Keyboarding and data entry experience.

• Perform daily activities accurately and on time under the direction of a supervisor.
• Maintain a safe and professional work environment.
• Perform forensic and clinical specimen collection and processing duties following established procedures.
• Verify patient identification and specimen labeling in the patient’s presence.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image with patients, clients, employees, and the public.

• High school diploma or equivalent.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred.