ABA Clinical Scheduler

Camen Behavioral Services, LLC
Full-Time | Central Florida
Salary Range: $45,000–$52,000 annually, based on experience
Growth Opportunity:
Scheduling Manager

Location:

Lake Ellenor Clinic – Orlando, FL 32809
Work-from-home opportunities may be available after successful completion of training, based on performance and operational needs.

Camen Behavioral Services is a growing ABA organization committed to providing ABA with Compassion. We provide clinic, school, home, and community-based services to children and adolescents throughout Central Florida.

We are seeking a highly organized, dependable, and solutions-focused ABA Scheduler to support the coordination of approximately 80 clinical employees, 120+ clients, and 1,200–2,000 billable treatment hours each week.

This position is designed for someone who enjoys solving problems, communicating with people, working with technology, and managing many moving pieces at once.

A successful Scheduler will also have the opportunity to grow into a Scheduling Manager role as they demonstrate strong ownership, communication, problem-solving, and mastery of our scheduling systems.

The ABA Clinical Scheduler is responsible for developing, maintaining, and adjusting clinical schedules to help ensure clients receive their authorized and medically necessary ABA services while employees maintain productive and sustainable schedules.

This position requires frequent collaboration with parents, therapists, clinical leaders, co-workers, and administrative staff. Scheduling in ABA is highly dynamic, so strong communication and follow-through are essential.

The Scheduler will learn to balance:

• Client availability
• Staff availability
• Treatment-team assignments
• Clinical recommendations
• Insurance authorization limits
• Supervision requirements
• Travel and service location
• Employee work hours
• Cancellations and coverage needs
• Parent and therapist scheduling requests

• Build and maintain weekly schedules for clinical employees and clients
• Coordinate schedules across clinic, school, home, and community settings
• Match staff availability with client availability and treatment needs
• Maintain treatment-team consistency whenever possible
• Process schedule changes accurately and efficiently
• Identify unfilled hours, schedule conflicts, and coverage gaps
• Assist with finding solutions when scheduling challenges occur
• Maintain awareness of changing client and employee availability

• Maintain frequent communication with parents, therapists, co-workers, and leadership
• Respond to scheduling questions and requests in a timely and professional manner
• Follow through on scheduling concerns until they are resolved
• Collaborate with Clinical Directors, BCBAs, Operations, and administrative teams
• Communicate schedule changes clearly to all affected parties
• Escalate concerns when clinical or operational input is needed
• Help ensure that scheduling requests do not get lost or left unresolved

This role requires someone who is comfortable communicating throughout the day and working collaboratively with multiple departments.

• Coordinate coverage for call-outs, vacations, cancellations, and staffing changes
• Identify employees who may have availability for additional hours
• Help monitor employee scheduled hours
• Communicate staffing shortages and coverage needs to leadership
• Assist with redistribution of staffing when schedules change
• Help maintain consistent services during unexpected staffing disruptions

• Compare scheduled services with client authorization and recommended treatment hours
• Identify clients who appear under-scheduled
• Suppor…