Practice Access Manager; Bilingual - Spanish

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – Blink Rx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – Blink Rx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
Blink Rx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world‑class support on this first‑of‑its‑kind centralized platform. With Blink Rx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Practice Access Manager (PAM) is a customer-facing role that will be responsible for managing defined accounts within a specific region or territory, to support access for providers. The role will provide education to healthcare providers and office staff on access services and reimbursement solutions based on manufacturer business rules and the Blink Rx platform.

The PAM will demonstrate a compliant and consultative approach providing education to offices related to the Blink Rx access solutions and prior authorizations.

• Educate and inform health care providers and their staff of the services and benefits offered by Blink Rx to help patients get on and stay on medication therapy as prescribed
• Engage with providers and their staff to reconfirm the benefits and grow their usage of Blink Rx
• Conduct proactive outbound outreach to provider offices via phone, identifying and acting on growth opportunities, and positioning access solutions for new and existing patients
• Maintain ongoing account conversations and relationships across an assigned territory. Managing a regular cadence of touchpoints, tracking engagement, and ensuring continuity of service for provider offices
• Act as the first point of contact for an office regarding any inquiries with a specific prescription or patient, while serving as the voice of the field within Blink Rx. Build personal relationships with practices and offices to create an experience they value, removing barriers to access.
• Create custom profiles for the healthcare providers preferences for prior authorization support and status updates
• Become the go-to resource for both reactive and proactive engagement with the Brand Field team by assisting with any Healthcare Provider and Blink Rx related questions
• Introduce partner field reps to Blink Rx as an option for healthcare providers and their patients
• Compliantly provide approved communication to healthcare providers regarding the status of their patients

• Fluent in both English and Spanish (written and verbal) to effectively serve our Spanish-speaking clients
• Background in pharmacy sales, healthcare account management, or outbound sales in a healthcare/pharma setting is strongly preferred
• Understanding of prescription workflows and how they operate across provider…