Pharmacy Patient Assistance Coordinator

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Full-time Regular Orlando, FL, US

Position:Pharmacy Patient Assistance Coordinator

Department: Pharmacy

Reports To: Chief Pharmacy Officer

Schedule: Full-Time, Monday – Friday 8:30am-5:00pm onsite

Position Summary:

The Pharmacy Patient Assistance Coordinator assists eligible patients with obtaining medications through pharmaceutical patient assistance programs (PAPs). This position manages applications, documentation, follow-up, renewals, and communication with patients, providers, pharmacies, and pharmaceutical manufacturers.

Key Responsibilities:

• Collect and submit required patient and provider documentation.
• Track applications, approvals, renewals, and medication shipments.
• Communicate with patients, providers, pharmacies, and pharmaceutical manufacturers.
• Maintain accurate patient assistance records and ensure timely follow-up.
• Assist with pharmacy reporting, data tracking, and preparation of reports.
• Support pharmacy operations and medication access initiatives as needed.

Minimum Qualifications:

• Must have an active Florida Pharmacy Technician license/registration.
• Pharmacy technician or healthcare experience required.
• Experience with patient assistance programs preferred.
• Strong organizational, communication, and follow-up skills.
• Ability to manage multiple applications, deadlines, and reporting requirements.
• Proficiency with electronic health records and Microsoft Office preferred.