Assistant Banquet Manager

Join to apply for the Assistant Banquet Manager role at Evermore Orlando Resort
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Shape the Next Generation of Vacations!

Welcome to Evermore Orlando Resort—the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore is Orlando’s ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando’s first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand.

From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we’ve crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.

If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

• Alongside the Banquet Manager, manage the daily operation of the Banquet Department.
• Sustain an elevated service culture with following the supporting SOP’s and standards to achieve this effort.
• Manage staff members that may include, but is not limited to:
  Banquet Captains, Banquet Houseman, Banquet Servers, and Banquet Support Staff.
• Collaboration with completion of weekly staff schedule based on business demands which ensures a consistent elevated level of service while balancing productivity standards.
• Conduct interviews, training, performance reviews, coaching and counseling of team members.
• Possess detailed knowledge of banquet menus, wedding menus, and all package pricing for all areas of Evermore Orlando Resort.
• Manage a preventive maintenance program for all banquet equipment.
• Maintain departmental inventories monthly.
• Ensure that all accounting and payroll matters are handled efficiently and in a timely manner.
• Maintain completion of all necessary forms to include banquet bar requisitions to ensure seamless coordination with the Purchasing Department.
• Manage and anticipate guest needs, accommodate requests, and resolve any issue.
• Develop and maintain collaborative relationships with all supporting departments to include Event Services, Food and Beverage, Culinary, Golf Course, Recreation, Sales, and Executive.
• Inspect banquet rooms on a continuous basis to ensure a clean and well-maintained.
• Meet all Safety and Sanitation requirements and proper training with banquet staff, such as proper food handling and storage, and all other mandated training requirements.
• Attend all department meetings including required safety meetings when requested.
• Continue to learn and remain up to date with all new processes and technology in the Hotel Industry, as it relates to Banquet Operations.
• Work with minimal supervision and possess excellent customer service skills.
• Perform all other duties as assigned by the Manager.

• Minimum of one (1) years’ experience in Banquet Operations or similar role, in a resort or hotel environment.
• High School Diploma, GED, or equivalent.
• Good computer skills in POS Systems, Delphi/Amadeus, email, web browsing, and scheduling.
• Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with clients, guests, and co-workers.
• Strong team player with results-driven attitude.
• Knowledge of Banquet Operations and overall interdepartmental relationships to achieve business…