Lobby Host

Summary

Join our team of elite hospitality professionals at the state of the art, KPMG Lakehouse in Lake Nona. KPMG Lakehouse boasts 800 single king bed sleeping rooms, over 100,000 sq/ft of multi-purpose meeting space, along with 4 unique food and beverage venues including a 500+ seat three meal venue that features 8 diverse culinary experiences.

The Lobby Experience Host will provide a genuine welcome experience to participants as they arrive at the facility. They will be responsible for checking participants into their guest room, maintaining a comprehensive understanding of the facility to clearly answer participant inquiries, and working closely with the facility housekeeping team to ensure a seamless participant guestroom experience. In addition to managing the entire lobby experience, the Host will also be responsible for quickly and efficiently cataloging and delivering participant luggage to their guestroom upon arrival, and from the guest room during departure.

The ideal candidate will possess refined communication skills, both verbal and written, and will work tirelessly to provide an unforgettable participant experience during all phases of their stay on property.

• Industry leading health, dental, vision and life insurance plans
• Generous paid time off policy for all full-time colleagues
• Competitive 401K retirement savings company match after one year of service
• 12 complimentary room nights annually at Hyatt properties across the world

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

• Previous luxury full service front office or guest service experience in a similar setting is preferred
• Refined oral and written communication skills with the ability to communicate effectively with colleagues, participants and business partners
• The ideal candidate of this position will possess the ability to adapt to various situations as they arise and display empathy in all interactions with both colleagues and participants
• Candidates must be energetic and thrive to connect with others in delivering unparalleled service

The responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.