Director of Housekeeping

Located in the heart of Celebration, just minutes from Walt Disney World® and Orlando's premier attractions, Delta Hotels Orlando Celebration is a dynamic full-service hotel serving leisure travelers, corporate guests, groups, and meetings. As part of the Marriott family of brands, the hotel offers an exciting opportunity for a sales leader who thrives in a fast-paced environment and is passionate about driving revenue growth, market share, and exceptional guest experiences.

The Director of Housekeeping provides strategic and operational leadership for all housekeeping functions, including guest rooms, public areas, laundry operations, and back-of-house spaces. This role is responsible for maintaining exceptional cleanliness standards, driving guest satisfaction, developing high-performing teams, managing labor and departmental resources, and ensuring compliance with safety and operational standards. Through effective leadership and collaboration, the Director of Housekeeping plays a critical role in protecting the hotel's reputation, enhancing the guest experience, and achieving overall business objectives.

• Housekeeping Operations Management: Lead all housekeeping functions, including guest rooms, public spaces, laundry operations, and back-of-house areas. Establish operational standards, monitor execution, and ensure cleanliness, consistency, and efficiency across all areas of responsibility.
• Quality Assurance & Guest
  
  Experience:
  
  Drive service excellence by ensuring the hotel consistently delivers a clean, safe, and welcoming environment for guests. Monitor quality standards, guest feedback, special requests, and property appearance to support guest satisfaction and brand performance.
• Workforce Leadership & Team Development: Provide leadership, coaching, performance management, and development for housekeeping managers and associates. Foster accountability, engagement, and continuous improvement while building a strong leadership pipeline within the department.
• Labor, Inventory & Financial Stewardship: Manage labor costs, scheduling, payroll productivity, inventory controls, purchasing activities, and departmental expenses. Utilize operational and financial data to maximize efficiency while maintaining service and quality standards.
• Safety, Security & Regulatory Compliance: Oversee department compliance with company policies, safety programs, security procedures, key control standards, emergency preparedness requirements, and operational regulations. Promote a culture focused on associate safety, asset protection, and risk mitigation.
• Cross-Department Operations & Property Support: Partner with hotel leadership, engineering, front office, and other departments to ensure seamless operations and consistent service delivery. Support property-wide initiatives, communicate operational priorities, and contribute to overall hotel performance.

• 5+ years of progressive housekeeping, hotel operations, or related leadership experience.
• Previous experience leading, coaching, and developing management and frontline teams.
• Strong operational, financial, and workforce management skills, including budgeting, labor management, and productivity analysis.
• Knowledge of housekeeping operations, safety practices, service standards, and regulatory compliance requirements.
• Excellent communication, problem-solving, organizational, and decision-making abilities in a fast-paced environment.
• Proficiency with Microsoft Office applications, operational systems, and reporting tools; valid driver's license if required by the property.

• Lead sales efforts for a Marriott-branded hotel in one of the nation's strongest travel destinations.
• Join Aimbridge Hospitality, the world's largest third-party hotel management company.
• Partner with experienced operations and revenue leaders to drive property performance.
• Access best-in-class technology, training, and career growth opportunities.
• Competitive compensation package including incentive bonus potential and comprehensive benefits.