Rewards Specialist

Position: Total Rewards Specialist
* Faithfully and regularly pray for the ongoing work of Bible translation and for people from around the world to experience transformation.
* Act as an organizational representative presenting the global ministry of Wycliffe and encouraging interested individuals, organizations and churches to participate in the work of Bible translation.
* Live out the conviction that “work flows through relationship” by passionately “loving God and loving people” through word and deed. Prioritize relationships over tasks to ensure excellence in service delivery to constituents.
* Collaborate on departmental initiatives to provide a best-in-class experience for current and future Wycliffe USA staff. Assist with cross-functional GWS team responsibilities and contribute to tactical team and departmental initiatives.
* Work alongside the Director of Total Rewards and other team members to:
* Support a multi-layered Total Rewards strategy that supports Wycliffe’s mission, values, and priorities in attracting, engaging, and retaining employees.
* Implement operating objectives and offerings that support staff as they contribute to the acceleration of the Bible translation movement.
* Identify, recommend and help implement process improvements to enhance staff experience and service delivery.
* Provide excellent customer support and assist GWS leadership in driving functional excellence, people initiatives and process improvements.
* Act as a liaison between GWS and staff to ensure timely communication and resolution of inquiries, with special focus on retirement benefits and 403b offering. Engage with vendors, ensure compliance requirements, and support daily operations.
* Contribute to broader benefits and compensation functions through data analysis, compliance support, and process improvements.
* Communicate with empathy and clarity Total Rewards information, policies, and legal guidelines to staff; communicate effectively with staff about their total rewards package, providing education and addressing any questions or concerns; and provide guidance and support to staff, partners and retirees on complex matters to ensure effective utilization of program offerings.
* Support compliance with laws and regulations affecting compensation, benefits, retirement and total rewards, including pay equity, FLSA, ERISA, PPACA, COBRA, ACA, ADA,  HIPAA, DOL,  IRS regulations and workers’ compensation. Stay informed of relevant changes that may impact the organization.
* Maintain accurate documentation, records and correspondence in accordance with records management protocols.
* Conduct internal audits and assessments to ensure compliance with HR protocols and legal requirements. Collaborate with insurance carriers and leadership on complex claims, settlements.
* Perform other duties as assigned by the Director of Total Rewards, the Senior Director of Workforce Systems and/or the Chief Human Resource Officer.
** Spiritual Bona Fide Occupational Qualification (BFOQ):
** Demonstrates desire and ability to support corporate biblical and religious goals and participate in regular work-related spiritual activities without reservation as evidenced by your active participation and willingness to pray with and for others; be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in all verbal and written, internal and external professional communications.
** Serving Others:
** Works well with people, focusing on solving conflict using biblical principles, listening well to others, using emotional intelligence and developing God-honoring relationships. Follows through on commitments. Promotes positive people skills and service focus among staff by establishing customer service standards, training staff, monitoring customer satisfaction and maintaining healthy working relationships.
** Interpersonal Communication:
** Demonstrates strong verbal and written communication skills, with the ability to convey ideas clearly and persuasively. Relates well to individuals at all levels and from diverse backgrounds, building and maintaining relationships easily.
** Information Gathering and Processing:
** Knowledge of data sources…