Senior Manager of Talent Management & Learning and Development

Senior Manager of Talent Management & Learning and Development Job Description

Posted Monday, December 22, 2025 at 8:00 AM

Hornblower Group is a global leader in experiences and transportation. Spanning a 100‑year history, Hornblower Group’s portfolio of international offerings includes water‑based experiences (dining and sightseeing cruises), land‑based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land‑ and water‑based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel overhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc.,

a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually.

Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California;
Boston, Massachusetts;
Chicago, Illinois;
London, United Kingdom;
New York, New York;
Dublin, Ireland; and across Ontario, Canada. For more information, visit

The Senior Manager, Performance / Talent Management & Learning Development is a strategic HR leader responsible for shaping and driving enterprise‑wide programs that build organizational capability and prepare the workforce for the future. This role oversees talent management, succession planning, performance management, and learning & development, ensuring alignment with the company’s culture, values, and business strategy. This leader partners closely with executives, HR Business Partners, and cross‑functional stakeholders to identify, develop, and retain top talent, fostering a high‑performance and growth‑oriented culture.

Talent Management & Succession Planning

• Support the execution of enterprise talent management strategies, processes, and tools to identify and develop strong talent across all levels.
• Manage the annual talent review and succession planning process in partnership with HRBPs and business leaders.
• Provide insights and recommendations to senior leadership on organizational bench strength, succession risks, and readiness gaps.
• Build talent pipelines and development strategies for critical roles and high‑potential employees.

Performance Management

• Support the design and implementation of a performance management process inclusive of planning, delivering, documentation and measurement.
• Create training materials, guides and communication plans for Leaders and HR Community on giving effective feedback, setting goals and managing underperformance.
• Implement company‑wide goal setting tools and processes (OKRs, KPIs).
• Support design / configuration of systems and metrics to effectively support performance programs within Dayforce.

Learning & Development

• Implement a comprehensive learning strategy that builds organizational, functional, and leadership capabilities.
• Oversee design, delivery, and measurement of learning programs, including leadership development, onboarding, and skills‑based training.
• Evaluate emerging learning technologies and methodologies to enhance engagement and knowledge retention.
• Partner with business leaders to identify critical skill gaps and create targeted development solutions.

Employee Experience and Engagement

• Analyze engagement survey data to identify opportunities for improvement and partner with leaders to implement action plans.
• Support and guide workplace culture efforts, ensuring a positive and inclusive environment.
• Collaborate with HRBPs, Total Rewards, and Talent Acquisition to ensure an integrated, end‑to‑end talent strategy.
• Build communication campaigns around review cycles, ensuring…