HR Senior Manager

Posted Monday, December 22, 2025 at 8:00 AM

Hornblower Group
is a global leader in experiences and transportation.

Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well asferry and transportation services.

Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels.

Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity,provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California;
Boston, Massachusetts;
Chicago, Illinois;
London, United Kingdom;
New York, New York;
Dublin, Ireland; and across Ontario, Canada. For more information, visit

The Senior Manager, HR Business Partner (HRBP) & Employee Relations serves as a strategic advisor and trusted partner to leaders across Shared Services and Corporate Functions, as well as providing Employee Relations support across all areas of the business. The Senior Manager, HR/ER combines business acumen with a deep understanding of HR best practices to align people strategies with company goals, champion a positive culture, and ensure operational excellence across the HR lifecycle.

Strategic HR Business Partnership

• Serve as an HR contact for Shared Services and Corporate Function leaders, providing counsel on organizational design, workforce planning, and talent development.
• Build strong relationships with business leaders to understand their goals and translate them into people and organizational strategies.
• Partner with HR Functions including Talent Acquisition, Total Rewards (Compensation/Payroll/Benefits), and Learning & Development to implement enterprise HR programs effectively.
• Leverage data and analytics to guide decision-making, identify trends, and recommend proactive solutions.

Employee Relations

• Provide Global Employee Relations and Investigations support. Documenting standards of practice and partnering with HR Community to design and deliver compliance and prevention training.
• Partner with Inside and Outside Legal Counsel on all employment claims and legal reviews (providing centralized support for all HR Community).
• Act as subject matter expert and lead centralized support for FMLA and Leave of Absence requests.

Operational & Project Management

• Ensure compliance with employment laws and company policies.
• Collaborate with HR Shared Services to streamline HR processes and improve service delivery, managing HR special-project initiatives as needed.
• Identify opportunities to improve HR systems, data integrity, and reporting capabilities.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field required;
  Master’s degree or HR certification (PHR/SPHR/SHRM-SCP) preferred.
• 8+ years of progressive HR experience, including experience as a strategic HR Business and Employee Relations Partner across multiple business units.
• Demonstrated success managing cross-functional HR projects or large-scale change initiatives.
• Strong business acumen with ability to translate business strategy into HR deliverables.
• Excellent project management skills, including stakeholder management and communication.
• Ability to influence and build relationships across all levels of the organization.
• Analytical mindset with proficiency in using HR metrics to drive…