Rewards Specialist

Position: Total Rewards Specialist
Job Title
Total Rewards Specialist

Location
USA - Florida - Orlando - Wycliffe USA Headquarters

Job Description Summary
At Wycliffe Bible Translators, your work is more than just a job. As a Total Rewards specialist, you'll be responsible for supporting the Total Rewards offerings for our global workforce, including supported staff, paid staff, volunteers and interns. In collaboration with the Director of Total Rewards, you'll help ensure that staff clearly understand and can easily access staff benefits.

Your contributions will play a pivotal role in ensuring systems, processes and communication reflect our organizational and team ethos, while engaging with partners in pursuit of greater missional effectiveness.

You'll partner with the Director of Total Rewards and other team members to:
- Facilitate functions within the Total Rewards workgroup, as assigned.
- Provide excellence in service and operation.
- Shepherd and steward GWS resources to further Wycliffe USA's strategic priorities, principles and objectives.
- Actively participate in GWS team engagements.

Job Description

Overview of Global Workforce Services - Workforce Systems

At Wycliffe USA, we collaborate with the global Church to attract, retain, resource and support a diverse workforce - including staff, volunteers, interns and contractors - dedicated to advancing Bible translation. Central to our strategic goals is the responsible management of resources and systems within Workforce Systems.

Workforce Systems fosters a people-centered approach to Wycliffe's total rewards, people data and analytics, team operations, and strategic workforce initiatives. We ensure that staff experience a fair, consistent, and well-supported journey - from the systems that support their pay and benefits, to the projects and processes that shape their workplace experience.

Total Rewards encompasses health benefits, retirement offerings, perks, and other benefits. Together with the Senior Director of Workforce Systems, this workgroup will enable new ways of interacting with staff while leveraging existing resources and technological innovations.

Workforce Systems is called to drive operational excellence, continuously improve processes to enhance the experience for team and staff and ensure HR practices are in compliance with organizational and governmental guidelines.

Responsibilities

You'll make an impact as you:

• Faithfully and regularly pray for the ongoing work of Bible translation and for people from around the world to experience transformation.
• Act as an organizational representative presenting the global ministry of Wycliffe and encouraging interested individuals, organizations and churches to participate in the work of Bible translation.
• Live out the conviction that "work flows through relationship" by passionately "loving God and loving people" through word and deed. Prioritize relationships over tasks to ensure excellence in service delivery to constituents.
• Collaborate on departmental initiatives to provide a best-in-class experience for current and future Wycliffe USA staff. Assist with cross-functional GWS team responsibilities and contribute to tactical team and departmental initiatives.
• Work alongside the Director of Total Rewards and other team members to:

• Support a multi-layered Total Rewards strategy that supports Wycliffe's mission, values, and priorities in attracting, engaging, and retaining employees.
• Implement operating objectives and offerings that support staff as they contribute to the acceleration of the Bible translation movement.
• Identify, recommend and help implement process improvements to enhance staff experience and service delivery.

• Provide excellent customer support and assist GWS leadership in driving functional excellence, people initiatives and process improvements.
• Act as a liaison between GWS and staff to ensure timely communication and resolution of inquiries, with special focus on retirement benefits and 403b offering. Engage with vendors, ensure compliance requirements, and support daily operations.
• Contribute to broader benefits and compensation functions through data analysis, compliance support, and process improvements.
• Communicate with empathy and clarity Total Rewards information, policies, and legal guidelines to staff; communicate effectively with staff about their total rewards package, providing education and addressing any questions or concerns; and provide guidance and support to staff, partners and retirees on complex matters to ensure effective utilization of program offerings.
• Support compliance with laws and regulations affecting compensation, benefits, retirement and total rewards, including pay equity, FLSA, ERISA, PPACA, COBRA, ACA, ADA, HIPAA, DOL, IRS regulations and workers' compensation. Stay informed of relevant changes that may impact the organization.
• Maintain accurate documentation, records and correspondence in accordance with records management protocols.
• Conduct internal audits and assessments to ensure compliance with HR…