Salesforce Administrator

Join to apply for the Salesforce Administrator role at Christian Care Ministry

Salary range: $73,000 - $99,500

Actual base pay will be determined based on a successful candidate's work location, skills/ abilities, experience, and education.

Interested candidates must be living in or be willing to relocate to an eligible state for employment with CCM, including: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, or WV.

At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief. Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility.

Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability.

The Salesforce Administrator will partner with the Production Support team to define, implement, and drive best practices for improving quality engineering solutions to meet the Ministry needs. This role will work with scrum teams to release sustainable product quality throughout SDLC.

• Serve as a Salesforce evangelist within the organization; suggest how the current application can be enhanced to improve business processes and communicate that in writing and presentation
• Build and optimize automations using Flows, Approval Processes, and other declarative tools to streamline business processes.
• Manage all aspects of user management including roles, profiles, permissions, public groups, OWD, sharing rules
• Salesforce configuration changes, including (but not limited to):
  Workflow, Process Builder, Lightning Flow, assignment rules, approval processes, record types, dynamic layouts, apps, custom settings, custom metadata types
• Partner with internal stakeholders to gather requirements and translate them into scalable Salesforce solutions
• Work User Support Tickets
• Document configurations, business processes, and change history to support continuity and compliance.
• Work with integrated applications including:
  Formstack, Webmerge, and Formstack Sign
• Complete regular internal system audits, assist with security projects, and prepare for quarterly releases by staying up to date on the platform’s new tools and capabilities
• Continually improve and enhance Salesforce platform, gathering requirements, and feedback, designing scalable best practice solutions to meet Ministry needs, and managing product road map
• Collaborate with the Manager of CRM Admin and fellow admins to ensure alignment with roadmap priorities and governance standards
• Contribute to the exercise and expression of the Ministry’s Christian beliefs
• All other duties as assigned

• 3–5 years of hands‑on Salesforce Administration experience in multi‑cloud environments
• Strong knowledge of Salesforce declarative tools:
  Flows, Validation Rules, Custom Objects, Reports, Dashboards, and Page Layouts
• Proficient with data management tools (Data Loader, Import Wizard, Excel) and data hygiene best practices
• Understanding of Salesforce security, sharing models, and role hierarchies
• Familiarity with sandbox management, release management, and deployment best practices
• Comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of Salesforce projects
• Experience with enterprise‑scale applications and operational support of systems
• Experience with software development process/lifecycle
• Ability to work in a fast‑paced environment, multi‑project environment, meeting commitments and deadlines
• Organized, and detail oriented with a concise, impactful writing and communication style
• Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)

• Communicates effectively - Developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences
• Manages complexity -…