FAST Configuration Analyst

Capco’s US Insurance Practice Team (USIP) helps our insurance clients improve and transform their business and technology. We are highly skilled at formulating strategy, defining business and technology initiatives, and delivering successful projects. As digital technologies advance and regulations tighten, today’s consumers – and therefore today’s businesses – are becoming more aware of the importance of quality insurance products, services, and data.

We collaborate across USIP and Capco to bring value to our clients and become trusted partners.

As a member of our team, you will work across Capco’s insurance clients and partners to improve and transform insurance. This role focuses on implementing business and technical requirements through the configuration of the FAST Policy Administration System (PAS). As a Business Analyst and FAST Configuration Analyst, you will partner closely with system vendor and client subject matter experts to determine the best configuration options to satisfy requirements and deliver value to our clients.

You will bring insurance expertise in Service and Operations and Product to bear through configuration changes.

• Use techniques from disciplines such as computer programming, insurance product development, and business process design to implement and enhance the FAST PAS.
• Continuously develop and grow experience with configuring FAST’s PAS while solving complex problems for Capco’s insurance clients.
• Support and improve adherence to standards and best practices for FAST configuration.
• Support the importance of efficient and effective business processes, data integrity and quality, and consistency.
• Provide clear communications on status, risks, issues, and timelines for implementation.
• Collaborate with Capco and client insurance product experts to ensure requirements are understood and to assess the implications of key decisions on ongoing servicing.
• Collaborate with solution architects and developers to understand and implement solutions and configuration changes that support technical requirements and processing.
• Provide solution options and recommendations by evaluating processes, issues, risks, and service goals, and recommend trade‑offs between tactical and strategic solutions.

• Bachelor’s degree in Business, Finance, Mathematics, Operations Research, Computer Science, or an equivalent/related field (required).
• 0‑1 years of experience with configuration supporting Life or Annuity implementation and enhancements on the FAST PAS.
• Proficiency with MS Excel (required).
• Working knowledge of XSLT, XML/JSON, REST/SOAP APIs, and SQL.
• Ability to work independently while collaborating with others to develop and implement configuration solutions.
• Knowledge of development and deployment life cycles.
• Strong problem‑solving skills with an understanding of the big picture and a focus on detail.
• Excellent communication skills; ability to explain technical concepts to a variety of audiences.
• Bonus points:
  
  Insurance product knowledge, specifically within Life and Annuities.

We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creating lasting value for our clients and employees.

Individuals seeking employment at Capco are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Completion of the form is entirely voluntary; any information you provide will be recorded and maintained in a confidential file.