ServiceNow Admin

This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$65,000.00/yr - $/yr

Direct message the job poster from HCLTech

HCLTech is looking for a highly talented and self‑motivated Service Now Admin to join it in advancing the technological world through innovation and creativity.

Job Title:
Service Now Admin

Job

Position Type:
Full‑time

Location:
Orlando, FL (Remote not allowed, Onsite from day
1)

• Design and develop custom applications and modules on the Service Now platform.
• Configure and customize core modules such as ITSM, ITOM, CMDB, HRSD, CSM, or others as per project requirements.
• Develop and maintain Workflows, Business Rules, UI Policies, Script Includes, and Client Scripts.
• Integrate Service Now with external systems using REST/ SOAP APIs, Integration Hub, and other tools.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Perform platform upgrades, patching, and performance tuning.
• Ensure adherence to Service Now best practices and coding standards.
• Provide support and troubleshooting for Service Now related issues.
• Document technical specifications and maintain system documentation.

• 4+ years of hands‑on experience with the Service Now platform.
• Experience with Service Now Studio, Flow Designer, Scoped Applications, and Service Portal.
• Familiarity with Agile Scrum methodologies.
• Service Now Certified System Administrator (CSA) is required.
• Additional certifications like Certified Application Developer (CAD) or Implementation Specialist are a plus.
• HRSD implementation.
• Certification – CAD, CSA, ITSM SUITE, HRSD, Portal.
• Excellent communication and problem‑solving skills.

• Experience with Performance Analytics, Virtual Agent, or AI Search.
• Exposure to Dev Ops, CICD pipelines, and Git integration.
• Knowledge of security and compliance standards relevant to Service Now implementations.

Pay Range Minimum: $65,000 per year

Pay Range Maximum: $133,100 per year

HCLTech is an equal‑opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to  for investigation.

Compensation and Benefits: A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance‑based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance;

employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need‑based leave with no designated number of leave days per year); and 10 paid holidays per year.

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior‑level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries.

We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Referrals increase your chances of interviewing at HCLTech by 2x

• Mid‑Senior level

• Full‑time

• Information Technology
• IT Services and IT Consulting