Cloud Endpoint Engineer

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• Posted on October 7, 2026

Showing 1 location Newark, OH 43055, USA +2 more locations

• Hybrid
• Information Services
• Full-Time
• Requisition #: CLOUD
  007007

* This role is not eligible for sponsorship*

RESPONSIBILITIES

• Design, implement, and optimize endpoint computing solutions, including Microsoft Intune, Microsoft 365, Azure, and VDI/DaaS platforms, to deliver secure, scalable, and user-centric digital workplace services.
• Develop and maintain automation solutions, including self-healing and automated remediation capabilities, to improve endpoint health, compliance, security, and operational efficiency.
• Monitor endpoint performance, availability, security, and compliance through established monitoring and alerting tools, and take appropriate action to resolve identified issues.
• Lead and contribute to cross-functional technology initiatives, including device lifecycle management, operating system upgrades, endpoint modernization, and digital workplace transformation efforts.
• Research, test, implement, and document endpoint technologies and best practices to support continuous improvement and operational efficiency.
• Configure, maintain, and support endpoint management policies and standards through tools such as Intune, Group Policy, and MECM/SCCM to ensure compliance and operational effectiveness.
• Create and maintain technical documentation, standard operating procedures, and knowledge base articles to support operational consistency and effective support of endpoint services.
• Oversee assigned vulnerability and threat management tasks, addressing risks through automation and standardization.
• Provide Tier 3 technical support for complex endpoint issues and collaborate with support teams, vendors, and business partners to facilitate timely resolution.
• Contribute to team knowledge sharing through documentation, process improvement recommendations, and participation in training and knowledge-transfer activities.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

• Basic Skills

  • Interpersonal/Customer Service Skills
  • Written and Verbal Communication
  • Ability to understand and follow directions
  • Adaptable to change
  • Basic Computer Skills

• People Skills

  • Leadership/Management Skills
  • Ability to build collaborative relationships
  • Ability to develop or mentor others
  • Ability to work as part of a team

• Technical Skills

  • Organizational Skills/Detail Oriented
  • Analytical Thinking
  • Able to Multi-Task or Juggle Priorities
  • Problem/Situation Analysis
  • Technical Expertise
  • Strategic Planning and Decision Making

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

• High School Diploma or equivalent required
• Associate's degree in information technology related field such as computer science, or equivalent relevant work experience
• Microsoft Certified Azure Administrator Associate or able to obtain within 6 months of employment
• Microsoft Certified Azure Virtual Desktop Specialty, Microsoft Certified 365 Fundamentals or Administrator

Desired Technical

Skills:

• Advanced knowledge of the administration of MS Windows, Azure, Active Directory and M365 services such as Exchange, Purview, and Teams.
• Advanced knowledge of Windows operating system administration and support, Microsoft Office and M365 environments, Active Directory architecture and best practices, and Group Policy design,…