Director, Enterprise

Join Our Team at Master Corp, Inc.!

At Master Corp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

The Director of Enterprise Applications is responsible for the strategic direction, governance, reliability, optimization, and continuous evolution of Master Corp's enterprise application portfolio. Reporting to the Senior Vice President of Information Technology, this hands-on leader oversees the Applications team, partners closely with business and technology leaders, and serves as a key member of the IT leadership team. This role collaborates with senior IT leadership to develop and execute technology strategies, roadmaps, and initiatives that support business objectives and drive operational excellence.

The Director establishes application standards, governance frameworks, and change management processes to ensure enterprise applications are secure, scalable, reliable, and aligned with organizational needs. Through strong cross-functional partnerships and effective team leadership, the Director ensures enterprise systems deliver measurable business value, support informed decision-making, and enable the organization's continued growth and success.

COMPETENCIES REQUIREDCommunicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Develops Talent – Develops people to meet both their career goals and the organization’s goals.

Financial Acumen – Interprets and applies understanding of key financial indicators to make better business decisions.

Plans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goals.

Organizational Savvy – Maneuvers comfortably through complex policy, process, and people-related organization dynamics.

Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.

Drives Results – Consistently achieves results, even under tough circumstances.

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Develop and execute the enterprise application strategy, technology roadmaps, investment priorities, and multi-year capability plans aligned with Master Corp's business objectives and technology vision.

Serve as a key member of the IT leadership team, contributing to enterprise technology strategy, resource planning, risk management, organizational priorities, and technology decision-making.

Lead, coach, and develop the Enterprise Applications team by establishing clear priorities, accountability, performance expectations, and a culture of innovation, collaboration, and continuous improvement.

Partner with business leaders and stakeholders across the organization to understand operational needs, translate business requirements into scalable technology solutions, and drive user adoption and business value.

Define and maintain application governance, architecture standards, development and configuration practices, documentation requirements, release management processes, and change control procedures.

Provide strategic and operational oversight of Master Corp's enterprise application portfolio, ensuring systems are secure, reliable, scalable, supportable, and aligned with organizational goals.

Oversee the full enterprise application lifecycle, including platform…